Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service
Jonathan, the technician did a quick and efficient job with the reparation of the refrigerator. However, I also have an upright freezer that is supposed to be repaired. I received the parts already. I have tried to contact someone in Sears repair to let them know, but all I get is the automated system that tells me I have an appointment on April 8th. That date has already passed and I'm still waiting for someone to install the parts. I've tried various times to speak to a human, but all I get it the system that is not helpful.
Samuel C, Canovanas, PR
Owner
Mr Abdul was Very professional man and kind we happy with his service.
Antonio R, Hyattsville, MD
Best Service and Diagnosis
I've had several service calls in almost 3 years. Trying to fix my ice Maker on. My refrigerator purchased that Sears . The technicians came and went ordered. I'm sure several thousand dollars worth of parts and could never fix the issue period the new company sears contracted to comma what's the best. They were able to diagnose the Problem in the first visit. They ordered the part, came back to install, And the ice maker worked, the first time in almost three years. I am very grateful. The new contracted company was able to solve the problem. if Sears had contracted to them in the first place, it would not have taken 3 years to fix the issue.
Anthony S, Seattle, WA
Appliance Repairman
Canochet was very friendly & knowledgeable. He checked out our machines , & told us what was needed. At this time we decided not to repair them due to the cost.
Karl Sandvig, East Hampton, CT
Service provided by Rui
Professional, knowledgeable and courteous. Arrived in a timely manner, was very neat and thorough. An asset to your team.
Linda F, Staten Island, NY
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I give Haywood five stars. He completed the job in one day. He did a great job. Thank you.
Gwendolyn J, Philadelphia, PA
Dishwasher Repair
Casey replaced the customer interface on our dishwasher in no time. He was very pleasant and efficient and responded kindly when our dogs escaped their confinement and attempted to help him! Casey was very respectful and congenial, he is a great asset to your company. Thanks again Casey
T H, Colorado Spgs, CO
Review for Jim
Jim is very courteous and respectful. Extremely skilled professional in repair and maintenance of appliances. He is an asset to Sears. We loved him and we recommend him. Thank you
Madhavi S, Elk Grove Vlg, IL
Absolutely wonderful!
Steve was very kind, professional and cared about completing the job properly Please let him know that he let one of his tools begin at my house and we would like or him to reach out to us to stop by and pick it up. thank you
Rick K, Pinckney, MI
Washer
He work really hard to fix my washer. Thank you
Debbie M, Carmichael, CA
