Jenn-air repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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1–10 of 537 Reviews
  1. above and beyond. my tech worked over-time.

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    The tech assigned yo my double-oven arrived between 6:30 and 7:30 pm. Even after dealing with tough, time consuming repairs all day, he still had enough energy to visit my home. THANK YOU!!!
    BOLINGBROOK, IL
    August 20, 2019
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  2. went smooth

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    It was a quick repair and works perfect.
    NORTHVILLE, MI
    August 19, 2019
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  3. Great Service and very polite and professional

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    Very polite, friendly and professional.
    WILLIS, TX
    August 17, 2019
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  4. Not great service

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    Waited a week for the part to be mailed. Was scheduled to come between 10am and 2pm. Waited until 2pm at which time I got a text on my phone. Delayed now between 2pm and 5pm. No call, no apology, just a text I could very well have missed. Wasted my whole day waiting for technician. He came at 4:30pm. Wasn't the guy scheduled but I just wanted my oven fixed. He said "don't blame me"....I told him I had called the scheduling number and was told technician was finishing up a difficult call. Technician told me that was not true. He was given my work order because he had nothing to do due to scheduling.
    LONGMONT, CO
    August 16, 2019
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  5. No Repair Expertise Evident, No Confidence the Tech Knew How To Repair Appliances

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    Repairman demonstrated limited knowledge of finding the solution for repairing my JennAir Double Oven. Instead, spent most of his time trying to sell me a warranty plan that I didn't want. I had no confidence in his diagnosis. He even admitted during the appointment that he couldn't spend time on "difficult" repairs, he had to move on to other appointments.
    PHOENIX, AZ
    August 12, 2019
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  6. Great service

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    Very nice repair guy
    PLEASANTON, CA
    July 27, 2019
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  7. Burner control repair

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    Randall, the technician, was very good. Prompt, courteous, and professional. Would recommend his work to all.
    WINCHESTER, VA
    July 27, 2019
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  8. Great Service

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    She was very nice and quick did her job well thank you
    FERN CREEK, KY
    July 26, 2019
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  9. Great service

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    used them 1 year ago great service
    GRAND BLANC, MI
    July 22, 2019
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  10. Very efficient and professional

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    Kind, courteous, proficient. Patient with client without wasting time. Give him a raise.
    DULUTH, MN
    July 21, 2019
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