All HVAC repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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  1. Excellent service

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    He diagnosed the problem right away and fixed it. Excellent tech.
    TAMPA, FL
    August 23, 2019
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  2. Outstanding

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    We never worry with Sears.
    MILWAUKEE, WI
    August 22, 2019
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  3. Outstanding

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    Sears service is the best.
    MILWAUKEE, WI
    August 22, 2019
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  4. Great service

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    Came the same day I called. Had all parts needed to fix water tank on his truck.
    ELKINS, WV
    August 22, 2019
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  5. Poor Service

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    Waited over a month to get AC fixed, part needed was in tech’s Truck for weeks. No one even attempted to provide customer service, no call back, emails, etc. Still waiting for Customer Solutions to address my issue, will they ever???
    UPPR CHICHSTR, PA
    August 20, 2019
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  6. Overpriced and slow service

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    I paid $200 labor for what turned out to be a 10 minute job. that included a $90 diagnostic fee, even though I was able to tell them what part was broken. They also needed two trips to do the job because they didn’t bring the part first time, even though I knew what part was broken when I called initially. Good thing it wasn’t completely out of service, because it took them about 1 month to repair my hot water heater from the first call. Luckily I was able to work from home the day of the appointment because my appointment window was 8 am - 5 pm both days!
    LONG VALLEY, NJ
    August 20, 2019
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  7. Had it not been for our last repairman I wouldn't use Sears again.

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    The last tech to come cared that we had no hot water for more than 2 weeks or that we had paid for parts and labor we didn't need. He fought for us. As a result I would use him again.
    DOVER, FL
    August 19, 2019
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  8. OUTSTANDING SERVICE !!!!!!!!

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    USED THEM 16 MONTHS AGO .......
    FOUNTAIN VLY, CA
    August 19, 2019
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  9. Terrible service

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    They are awful company to deal with they lied about the time of service we have been out of washer for 2.5 weeks Snd still have no washer They suppose to have the part today and are coming at 1 PM to install and fix
    IRMO, SC
    August 19, 2019
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  10. Good service

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    Happy with service
    DALLAS, TX
    August 18, 2019
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