All hvac repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 4216 Reviews
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Called for furnace maintenance check we expected the service to include checking the thermostat which he refuse. We asked him to show us how to set the schedule on the thermostat but, he refused to show us. He refused said he couldn’t touch it. All he did was clean an already cleaned furnace. Ask why he couldn’t show us how to work the thermostat said he couldn’t touch it.HI FLOYD ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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First visit: Boiler wasn't lit, service man touched something and it started up...... Second visit: Boiler wasn't lit, service man took the igniter apart and sanded it. Boiler has been lighting ever since. Updated thermostat settings for me........Dear Kenneth, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Great customer service.Hi Ramiro, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician did not fix my problem. Came back a second time and problem still wasn’t fixedWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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They came out on Friday and I just got in contact on Thursday. Great follower through.HICAROL ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Never Again by from SeresDOLORES L, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The service found the problem quickly and fixed itHi Pat, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Repairman technician was here last week.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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the noise the noise was not from furnace.Hi Donald, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Make the problem worse. Technician left my house mad because I wouldn’t get service plan and refrigerator leaking all over.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.