All hvac repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 4236 Reviews
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I called and scheduled the follow-up but haven't yet received email-confirmation of the follow-up appointment or that there will be no additional charges.
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I would recommend this service to my friends and neighborsHI Shirley,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Was happy with the serviceHI Michael ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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After putting in new heating element the heater is leaking. The heating element is not properly sealed and we are having to wait two weeks to get it fixed.Dear Gary, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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For almost three weeks my family and I had no water heater. SEARS recommended I get a third party to come out which I did and was told the parts weren't located. I had to buy a new water heater and now SEARS is saying that the water heater can be fixed. I'm hoping for a partial refujfDear Nicolasa, We apologize as we cannot issue any refund on the Service. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Technician did an OK job cleaning.HOWEVER I have spent hours on the phone since to get an estimate about replacing freon/puron IF necessary in the future. NOBODY WAS ABLE TO HELP without charging me for another exorbitant service call. I will be looking for another repair service next time.Virginia, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Appt made on a Thursday and technician was here Friday! He got my AC back up running and it’s now 78 degrees in my house! Awesome job!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Young man was unable to check ac as it is outside and needs a 50 ft. Ladder. He did check furnace with flashlight. Said all okay.Dear Virginia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Marshal did a great job cleaning the hot water heater's filters! Yay, hot water again!!Dear Joseph, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Would use againWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!