All HVAC repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 3309 Reviews
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Sears definitely need better service. Poor communication. Poor service.
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Punctual arrival. Diagnosed problem. Replaced defective part. Observed successful operation before departing.
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If possible I would give zero stars; review format won't allow. This was the second call in 2 weeks and the friend STILL does not come to temperature. I purchased and installed a new thermostat as recommended by the tech. No change! Third service call scheduled in 2 weeks. Continued disappointment with Sears.We're sorry that your heating system is not working correctly. We have sent you a separate email requesting additional information. Thanks!
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I still don't have any hot water !! Been almost 2 weeks and 2 service calls .Now waiting for parts . 3 strikes and you are OUT. Not happy at all considering price I paid for the protection agreement Tech was very but did not fix problem!!!We're sorry that your water heater has not been repaired yet. We have sent you a separate email requesting additional information. Thanks!
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We were very pleased with the professionalism and knowledge of the service provider
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Called Sears repair early in the AM last week about my heat pump freezing and told them I had been running on emergency heat for 24 hours. AT a little past 12:30 pm the same day a knowledgeable and polite service person was here and had located the problem and fixed it.