All hvac repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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  1. Excellent service

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    My Sears technician performed the annual maintenance in a very professional way.
    CAMARILLO, CA
    April 06, 2020
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  2. heat pump maintenance

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    work done efficiently and quickly
    CASCADE LOCKS, OR
    April 06, 2020
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  3. Unacceptable service.

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    I notified sears about my broken water heater. A service tech took photos of the broken water heater and sent them to sears . It has been four days, and I have not received a phone call from sears about a replacement. The broken water heater is under warranty and I have been without hot water for four days. Not a happy customer!
    FALL RIVER, MA
    April 05, 2020
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  4. First class representative. Excellent service.

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    Great service call. Excellent representative. Kept us notified. Happy customer.
    OCALA, FL
    April 04, 2020
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  5. Great service

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    I received service the same day I called.The Tec was knowable and courteous.
    FAYETTEVILLE, NC
    April 02, 2020
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  6. still have problem

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    issue was never fixed
    SANTA MONICA, CA
    April 02, 2020
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    Thank you so much for taking the time to share your experience and feedback with us. We are so sorry to hear that this happened. We would like to look into this more on your behalf, we will be reaching out to you via email requesting more details. Thanks!
    SHS Social Care on April 03, 2020
  7. Tech was courteous, professional and efficient

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    Annual heater service. Unit was serviced and ready for another year.
    TEMECULA, CA
    April 02, 2020
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  8. Service was poor

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    He left water in the pan of the water heater j
    FREDERICKSBRG, VA
    March 31, 2020
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    Thank you so much for taking the time to share your experience with us. We are so sorry to hear that this process did not go the way you were expecting. We sincerely appreciate and value your feedback. Thank you.
    SHS Social Care on April 03, 2020
  9. Quick and Great service.

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    On Thursday night we noticed that our hot water tank stopped working. I called the service center and spoke with Paul who said he could schedule a repair for the next day. The service rep showed up as promised and explained what had to be done and put our water tank back in service. Thank you Sears
    PALATINE, IL
    March 30, 2020
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  10. Fantastic service!!!!!

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    Technician arrived on time and completed the work quickly.
    SIERRA VISTA, AZ
    March 29, 2020
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