Gas Furnace repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars

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  1. Lots of stress-no service!

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    Called for A/C service 24 April.First appointment 30 April - tech never came. Rescheduled for 6 May. Tech diagnosed problem. Said he could not fix and Sears would get a 3rd party contractor to fix it. Im would be notified. I called repeatedly but could only find out that I had an appointment for 16 May. Same tech arrived . No part and said 3rd party contractor would fix it. On the 17th I called a local contractor. Repair was completed on the 18th. I had contacted Sear4s Benefits for authorizastion for the contractor on the 16th but they refused. Sears rescheduled sevice for the 21 on their own. Same tech called at 5:50 PM and asked whether therepair was complete. Sears refuses to reimburse me for the repair even though I have had a Protective Agreement with them since 1993. They even told me that the PA was void because I had a 3rd party repair the A/C.!!
    HUNTSVILLE, AL
    May 24, 2019
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  2. great job.

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    I Have not had a problem with my unit until now.
    CUTHBERT, GA 39840
    May 21, 2019
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  3. Excellent Service

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    We used the service Sat and was very please with our routine maintenance check up.
    PENSACOLA, FL
    May 21, 2019
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  4. Great service

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    The technician was very courteous and knowledgeable and professional.
    PICO RIVERA, CA
    May 20, 2019
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  5. great service

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    dAlways honest
    RYE, NY
    May 19, 2019
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  6. Great Service

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    Chris was excellent service rep. Very pleasant. Checked the ACC and Furnace.
    AURORA, CO
    May 19, 2019
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  7. Great service

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    Tech had to return the next day but it was fixed
    CHICAGO, IL
    May 18, 2019
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  8. GREAT SERVICE

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    Tech found and replaced faulty part. I am SO glad called for a P.M. before actually needed my unit !
    SCOTTSBORO, AL
    May 16, 2019
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  9. Replacing AC compressor on Monday

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    Bobby & Tyler did a great job! Thanks
    LEXINGTON, KY
    May 16, 2019
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  10. Excellent and knowledgeable service

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    I use them all the time
    FREEHOLD, NJ
    May 16, 2019
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