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Freezer Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (876 reviews)
Thank you
March 22, 2024
Overall rating

Very pleasant young man. Thank you for your service very clean neat and timely.

Diana S, Chicago, IL

annual maintenance
March 22, 2024
Overall rating

Maintenance good. Thank you. Thank you. Thank you. Thank you.

Dan G, Woodbury, MN

Agent Service Quality
March 21, 2024
Overall rating

Greg, the agent that did the final repair, was experienced, efficient, friendly. The problem is this was 3 months after the initial repair call. I didn't require the freezer for day to day usage. If this had been my refrigerator I would have had to buy a new one before it was finally repaired.

William M, Lonoke, AR

Great Help
March 20, 2024
Overall rating

Jake was professional and courteous. He arrived and spent time explaining things to me. He evaluated the situation and found out exactly what was wrong. He also gave me advice on another appliance that was not working properly. This was above and beyond his requirement for this service call.

Gary B, Meridian, ID

Outstanding
March 19, 2024
Overall rating

Timothy was fantastic. Very knowledgeable about my freezer and gave me an honest opinion on whether it would be worth it to fix my freezer. Also he was very friendly and great to talk to.

Walter H, Matthews, NC

Technician worked on my stand up freezer ,was pleasant
March 19, 2024
Overall rating

First time I called for service on my freezer the lady I talked to told me she had me down for the next following day it would be between eight and five I waited till nearly 4 o'clock I called you guys back come to find out she never scheduled my appointment so I was not happy about that, the second time I called the girl I talked with set up my appointment and she was pleasant and the technician who came out was pleasant

Deanna Crane, Columbia, MO

Great repair person
March 17, 2024
Overall rating

They really seemed to know what they were doing and explained everything well.

Judi G, Westborough, MA

Competent and Friendly
March 14, 2024
Overall rating

Enjoyed meeting Lawrence. He was friendly, competent and got the job done. He came prepared and had everything he needed to make the repair.

Anne K, Greenville, SC

Wonderful service technician
March 14, 2024
Overall rating

Benjamin was prompt, had a positive attitude and was thorough in his service. He is a wonderful employee!!!!

Catherine C, Alexander City, AL

Miguel
March 13, 2024
Overall rating

The best, very professional, clean & respectful

Patricia D, Olivehurst, CA

Average Rating: 4.8/5 (876 reviews)

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