Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Garage door repair
January 31, 2025
Overall rating

Dan has been here on several occasions and always does a great job. He is knowledgeable, easy to talk with and thorough in his work. He fixed our problem within 30 minutes.

Richard S,

Tucson, AZ
tractor motor repair
January 30, 2025
Overall rating

You have a very good and thorough repair person in Bruce. Very complete person. from estimate recommendations to full scale repair . in my situation, he removed a motor and replaced it with new, Making necessary modifications to fit my model tractor. Best experience. Thankyou

Larry U,

Pearl River, NY
Garage door opener
January 30, 2025
Overall rating

Excellent and qualified. Very good service. Fast and knowledgeable. I am very satisfied.

Roy C,

Richmond Heights, OH
repair of snow thrower
January 30, 2025
Overall rating

David was very professional and informative. He was on time and answered all my questions.

Joseph A,

E Brunswick, NJ
Sears Snow thrower
January 28, 2025
Overall rating

I am very satisfied with the repair that Mr Laymon did on my Sears snow machine. Fast, efficient and knows what needed to be done. In addition, provided information on future prevention/maintenance . Bravo Z

Clyde S,

Alexandria, VA
Snowblower repair
January 23, 2025
Overall rating

Stephen was great. Arrived when he said, personable, knew what he was doing, fixed the issue on premise, offered advice on how to prevent future problems. Stayed until snowblower fired up without sputtering or leaking. Would recommend without hesitation.

Karl F,

Newton, MA
Tractor repair
January 20, 2025
Overall rating

Brent was very helpful and knowledgeable. He knew right away the issue with tractor.

Carlos R,

Salem, NH
George
January 18, 2025
Overall rating

Always very informative and giving suggestions on keeping my lawn equipment running smoothly.

Kimberely V,

Akron, OH
Lawn tractor repair
January 17, 2025
Overall rating

Mr. Joey quickly diagnosed the problem and provided the solution. He also gave me valuable maintenance advice regarding my lawn tractor.

Kevin P,

Brookshire, TX
Sears Home Service-Snow Blower Service & Repair by Bruce
January 17, 2025
Overall rating

I have to say that this experience was very good. I called Sears Home Service on 16 Jan 2025, around 3:30 pm to find tech to service a snow blower given to me. Sears had an appt scheduled the next day. The tech called this morning with his estimated time. Bruce came in for the service. Afterwards, he needed to test the blower outside but I forgot that I had my garage door manually tied shut. So we removed the ties, opened the door and took the blower outside to test. It was a good thing that we did that because he found some residual gas had gelled in the carburetor. Once that was cleaned, Bruce put it back, restarted and the blower ran well. He then gave me a quick training on using it. Once we were done, he brought the blower back in and helped me close the garage door back up and we closed out the service ticket. He did ask me about the warranty service and I told him that I was looking into it but was not ready at this time. I really appreciated his time and his work on my equipment. He even provided recommendations on some garage doors and openers. Thank you!

D J,

NJ