Craftsman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.7K
Average Rating
4.9/5
Excellent Service
Lawrence Has always been a very professional gentleman. I appreciate his fast service and professionalism. This is a win-win for Sears.
Ken H,
Lithonia, GAMark is Old School Professional
I've been a Loyal Sears Customer for over 40 Years. The automated Customer Service is Awful. Impossible to get someone live. Mark is the Only Reason I haven't ended this relationship.
Carl V,
Sandwich, MAExcellent
Wonderful job by mathew would be happy to have him back again if ever have futher troubles
Laura B,
Burlington, NJCraftsman rider mower service
Alan has kept my old Craftsman running for years. Whenever something breaks or wears out Alan comes to the house and quickly diagnoses the problem and provides the fix right in the driveway. Faster, easier and cheaper than taking tractor to repair shop!
George M,
Falmouth, MEFrank Excellent
Very knowledgeable tech, knows his trade. U should have more technicians like Mr. Frank. Excellent.
Julio Rivera,
Yorktown Hts, NYService provided by Stuart on a Craftman Tractor
Stuart was very punctual and came on time. He is a professional that knows well his work and has been always like this through most of the years that we have the tractor under Sears Master Protection Agreement. We are really very satisfied.
Maria Fernadez,
Homosassa, FL 34446Greatly Exceeded Expectations
From my research I expected that my tractor was not repairable due to a failure in the transmission for which there was no repair or replace option. The technician, Dave, tentavely agreed however he still proceeded thru all the possible steps to assure both of us that our initial assumptions where correct. By the time he left I was 100% confident of Dave and our conclusions.
Alfred P,
Norristown, PAGreat service provided by Roy!
Communication was great and Roy spent a substantial amount of time troubleshooting my problem. Still a small issue to be addressed when he returns but overall, great professional service!! A+++
Mike H,
Advance, NCAwesome service
He showed up within the window of time provided and called after his last stop to let me know he was on his way. All requested service, oil change, lube, oil filter, fuel filter, tire pressure, changed my blades and removed the debris under the mower deck and ended with a power wash, all done within a 45 minute window. Now my Craftsman 46" ride on mower is running like a new machine. I was able to get a 25% credit because I have the Sears Home Appliance Warranty. Highly recommend.
Deborah D,
Deerfield, NHRiding Mower Service
The technician provided professional and courteous service. In addition, the technician recommended techniques to use in the operation of the equipment.
Rudolph Y,
Ocala, FL