Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Riding mower repair
August 22, 2023
Overall rating

Gary does a great job. He's very knowledgeable and professional. However, you have serious issues with your parts department and customer service.

Melinda M,

Irving, TX
BEST CUSTOMER SERVICE ALL YEAR!!!
August 22, 2023
Overall rating

ROBERT IS COMPLETELY PROFESSIONAL, POLITE, ON TIME & CLEAN. I REALY APRECIATE ALL THE KNOWLEDGE HE HAS WITH THE RIDING LAWNMOWERS. IN THESE LAST DAYS, FINDING EXCELENTE CUSTOMER SERVICE IS ALMOST IMPOSIBLE, SO I TRULY APPRECIATE HIM & SEARS FINALY TAKING CARE OF MY ENGINE ON MY RIDING LAWNMOWER.

David B,

Moriarty, NM
tune-up
August 22, 2023
Overall rating

I have had Roy do my tune-ups for the last couple of years. I have been extremely happy with him. He's friendly, competent, and professional. Does a very complete job. And if I have issues, he quickly resolves them. Hope he is the one they continue to send.

Carl W,

Lynchburg, VA
Mr
August 22, 2023
Overall rating

Arrived when he said he would. Very courteous and informative!

Lewis W,

Micanopy, FL
Appliances
August 22, 2023
Overall rating

Excellent and very knowledgeable. Great demeanor and very thorough on all products.

David J,

Mesa, AZ
Lawn Tractor
August 22, 2023
Overall rating

Marvin, was courteous, and polite, and repaired my lawn tractor in no time.

Bertha W,

Powhatan, VA
Thankful for Tom
August 22, 2023
Overall rating

Tom always takes good care of my equipment. Appreciate his knowledge and thoroughness.

Sheila S,

Kansas City, MO
Great Service!
August 22, 2023
Overall rating

Andrew was very thorough and addressed/fixed things we weren't even thinking of! He has a wonderful demeanor as well. So happy with the service. Definitely 5 Stars from us!

Traci C,

Norton Shores, MI
TRACTOR
August 22, 2023
Overall rating

Always glad see him for service .Very helpful with good info on care of my tractor

Carolyn K,

Manlius, NY
Mower
August 22, 2023
Overall rating

He did an excellent job. Very knowledgeable and courteous. Got my mower fixed.

Grant T,

Manila, AR