Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Five Star Rating
August 25, 2023
Overall rating

Bill was outstanding! On time, did the job and cleaned up. Five Stars! Nice guy as well.

Joseph M,

Marine City, MI
Great Service
August 25, 2023
Overall rating

Brent was knowledgeable, efficient, and pleasant. Work was accomplished quickly and correctly. He also advised me on steps to better maintain my mower in the future.

Jeffrey B,

Barrington, NH
Mower repair
August 25, 2023
Overall rating

Very personable and explained everything very well. Would definitely use him again.

Michael M,

Hillsborough, NJ
tractor
August 25, 2023
Overall rating

Daniel was on time and did a great job I will ask for him again

Wiiliam G,

Trumbull, CT
Satisfied
August 25, 2023
Overall rating

Brent great guy! Very knowledgeable and professional! Satisfied with service.

Ward M,

Pelham, NH
Great Service
August 25, 2023
Overall rating

Awesome young man, I really appreciated his knowledge. Slow moving but very thorough.

Reginald R,

Douglasville, GA
Riding Mower
August 25, 2023
Overall rating

Mower required new carburetor and parts were ordered and mower repaired with efficently.

Art P,

Collinsville, AL
Excellence is a Rare thing These Days
August 25, 2023
Overall rating

Andy is all professional and gets the job completed efficiently and quickly!!! The Company definitely has made a wise choice having him as an employee especially when he repeatedly completes tasks with high levels of excellence. Plus, it's icing on the cake with his respectfulness and kindness which is a rare thing these days! The only rating you have is a 5, which really isn't enough for Andy's level of customer service, it should be a 10 !!!! Please give him compensation for his years of excellent service! He always performs high-quality service for your company! Thank you & Sincerest regards.

Kim B,

Eagle, MI
repairs to my riding mower
August 24, 2023
Overall rating

Ben is very professional, knew exactly what was wrong and made repairs. i would highly recommend him to anyone. i cannot say the same for the customer service call center. took 3 calls to get an appointment for service. As far as Ben goes you got a winner.

William Haupt,

Emory, TX
Great Service
August 24, 2023
Overall rating

Terrific experience with David. Great knowledge, diagnosis, communication, and tips to maintain a riding mower.

KW,

Berwyn, PA