1206 Greenville Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (52 reviews)

Jeanette M

November 14, 2024

Leon did a great job. He quickly diagnosed the issue and fixed my dishwasher. My only complaint is that the window given for time of service was 8-5. I would have appreciated a smaller window.

Source: Google

Customer service response - Thank you for your feedback, Jeanette! We're glad Leon provided great service, and we appreciate your suggestion regarding the service window.

Sears Home Services on November 14, 2024

Sissie C

October 22, 2024

Alfred L. worked on our fridge. He was very quick, professional, and very friendly. He did a great job!

Source: Google

Customer service response - Thank you for your wonderful feedback, Sissie! We're delighted to hear about your positive experience with Alfred L. and appreciate your kind words.

Sears Home Services on October 22, 2024

Robert L

October 22, 2024

Al did a great job troubleshooting a leak in our washer, getting the right parts ordered and getting it repaired. He called each day he was coming out, which was good because the automated message system gave us some wrong info on timing and told us we had to rebook the repair appointment.

Source: Google

Customer service response - Thank you for your detailed feedback, Robert! We're delighted to hear that Al provided excellent service and clear communication despite the automated message system issues.

Sears Home Services on October 22, 2024

Sylvia Y

September 23, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 23, 2024

Nancy M

September 18, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 18, 2024

Matthew S

September 02, 2024

Al was great, super professional and did good work.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear about your great experience with Al and appreciate your kind words.

Sears Home Services on September 02, 2024

BB W

August 25, 2024

Leon was fantastic from start to finish. He identified the problem efficiently and then when the necessary part arrived, he returned and handled that very efficiently as well. He was professional, friendly and also very patient when he had to explain the bill to me several times over (because it took awhile for my brain to catch up - it wasn’t anything problematic on his part.) A true gentleman and highly knowledgeable in his work. Thank you Sears for Leon!

Source: Google

Customer service response - We're thrilled to hear about your fantastic experience with Leon and appreciate your kind words. Thank you for choosing Sears Appliance Repair!

Sears Home Services on August 25, 2024

Todd S

July 26, 2024

Al was very professional and got the job finished quickly. Great job!

Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on July 20, 2024

BOBBIE M

July 20, 2024

Great service in my Kenmore washer and dryer today! Super friendly and knowledgeable specialist We are lucky to get the same technician the last few services even for our routine maintenance.

Source: Google

Customer service response - We're delighted to hear about your positive experience with our technician and appreciate your loyalty to our services for your Kenmore appliances' maintenance. Thank you for taking the time to share your feedback!

Sears Home Services on July 20, 2024

Thomas E

July 14, 2024

Quick repair. Excellent job.

Source: Google

Customer service response - We're thrilled to hear you were pleased with the quick and excellent repair job. Thank you for your review!

Sears Home Services on July 15, 2024

Average Rating: 4.3/5 (52 reviews)
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