8200 Sudley Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ken C
Fast, efficient, effective, INCREDIBLY good!
Customer service response - Thank you for your kind words. We're thrilled to have met your expectations with our service.
Sears Home Services on March 28, 2024
Russell L
Tech was professional and friendly. I enjoyed talking to him.
Customer service response - Thank you for sharing your positive experience; we're glad to hear you enjoyed our technician's professionalism and company.
Sears Home Services on March 26, 2024
Trent B
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 25, 2024
Michele O
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 06, 2024
Davina D
Hanif was prompt. He had analyzed the issue with my fridge prior to arriving. My fridge has been nonfuctional for 6 months. He came right in and took ownership of the issue. Knew exactly what was wrong. He had the part on his truck so no long drawn out ordering of parts or having to wait two weeks for a return visit. He guaranteed he could fix it and THAT HE DID!!! My fridge is cooling and even making ice. Something no other tech has been able to do since October 2023. Hanif is personable and an expert in the art of diagnosis and repair. DEFINITELY A GREAT ASSET to Sears. Hanif is personable, knowledgeable, professional and friendly.
Customer service response - Thank you for taking the time to share your experience with us! We are thrilled to hear that Hanif was able to promptly diagnose and fix the issue with your fridge. We truly appreciate your kind words and are delighted that your fridge is now working perfectly.
Sears Home Services on February 28, 2024
ULVIYE A
Mustafa E. did an amazing job from the moment of informed me of his ETA to the thorough update on diagnosing the issue with the dishwasher. Excellent service!
Customer service response - We are thrilled to hear that Mustafa provided excellent service by keeping you informed and providing a thorough update on diagnosing the issue with your dishwasher. Thank you for sharing your experience!
Sears Home Services on February 27, 2024
Monroe T
The technical Mustafa E., was very helpful and knowledgeable of the service required to repair my product. He was outstanding and very professional.
Customer service response - Thank you for taking the time to leave your positive review. We are glad to hear that our technician, Mustafa E., provided helpful and knowledgeable service in repairing your product. We appreciate your kind words and your business.
Sears Home Services on February 06, 2024
Marian A
Customer service response - A big thank you, Marian, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 28, 2024
Deborah S
Very professional and helpful.
Customer service response - Thank you for your review! We are glad to hear that you found our service professional and helpful.
Sears Home Services on January 23, 2024
Richard B
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 22, 2024
