376 West Main Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (23 reviews)

Meridith B

March 31, 2024
Source: Google

Customer service response - A big thank you, Meridith, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on March 31, 2024

Elwood D

January 26, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Elwood! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on January 25, 2024

Bett H

January 26, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 26, 2024

Pam

December 21, 2023
Source: Google

Michelle (

November 11, 2023
Source: Google

Tina C

September 24, 2024

Technician ran tests for which all were positive called GE Tech and learned buildup on lint filter is probable cause. While I do scrub it regularly with a toothbrush apparently it wasn’t “regular enough.” May be to purchase a new filter and start over get. Technician was knowledgeable and efficient.

Source: Google

Customer service response - Thank you for your feedback, Tina! We're glad to hear our technician was able to assist you efficiently. If you need further help, feel free to reach out.

Sears Home Services on September 24, 2024

Jim G

June 08, 2025
Source: Google

Customer service response - Hi Jim, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!

Sears Home Services on June 08, 2025

Bubby W

June 16, 2024

The repair man showed up, listened to me tell him about the loud thumping the freezer ,it was making wet ice and it would thaw shortly. He claimed it was a fan making the noise but I explained it couldn't have been a plastic fan making a noise that loud. He took the inside panel out and found a gasket that he claims was a factory defect and said he fixed it and that should take care of the problem. he was here about 35 minutes. If it was a gasket defect then I wouldn't have had ice for the last 5 years. the freezer wont even freeze a popsicle. The freezer is no better and I expect a replacement or someone capable to fix it asap

Source: Google

Customer service response - Thank you, Bubby, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on June 16, 2024

dale N

June 05, 2024
Source: Google

Customer service response - Hi, dale, we are sorry to see we didn't meet your expectations with Sears Appliance Repair. If you would like to provide us with more details, we would be happy to hear anything we can do to ensure you have a better experience next time. Please send us a direct message at Facebook.com/SearshomeServices/.

Sears Home Services on June 05, 2024

Pattie D

January 17, 2024

That hasn't been the Sears building for quite some years now it totally sucks, I have a two door refrigerator & I really need fixed like now.

Source: Google

Customer service response - Thank you for taking the time to bring this to our attention, Pattie. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on January 17, 2024

Average Rating: 4.4/5 (23 reviews)
Chat