4251 John Marr Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ty J
Courtesy and professional. Made up for Sears dropping the ball on 4-21 missed appointment.
Customer service response - Thank you for your 5-star review, Ty! We're glad to hear our team was courteous and professional, and we appreciate your understanding regarding the missed appointment.
Sears Home Services on April 24, 2025
Peggy C
Courteous, knowledgeable. The technicians were well prepared - when the replacement pump ordered to the house was defective, they had another on the truck that they were able to install. They stayed late (8:00 p.m.) to complete the job.
Customer service response - Thank you for your 5-star review, Peggy! We're delighted to hear that you found our service courteous and knowledgeable.
Sears Home Services on April 20, 2025
Victoria S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 15, 2025
Sal
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 14, 2025
Robert L
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 25, 2025
Claudia P
Our technician was efficient and polite and fixed my freezer. Knew just what to do.
Customer service response - Thank you for your 5-star review, Claudia! We're delighted to hear that our technician was efficient, polite, and knew exactly how to fix your freezer.
Sears Home Services on March 23, 2025
Robert V
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 01, 2025
Lonster L
Technician Azimi is a good hard worker and cares about his customers. I recommend Sears company to service my appliances.
Customer service response - Thank you for your 5-star review, Lonster! We're delighted to hear that Azimi provided excellent service and that you recommend us for appliance servicing.
Sears Home Services on February 19, 2025
Mark D
The technician was very knowledgeable. He explains everything in detail and how to keep your unit running properly.
Customer service response - Thank you for your 5-star review, Mark! We're delighted to hear that our technician was knowledgeable and provided detailed explanations for maintaining your unit.
Sears Home Services on February 17, 2025
J T
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on February 01, 2025
