6001 W Waco Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Johnny L
So I have to say your technician was exceptional, and I was very impressed with him but your service that the company (SEARS) THAT IS, IS A RIP OFF). I would recommend your technician to any one; but absolutely would not recommend your company (SEARS) To anyone at all. What happened, you use to be an American staple. So again your technician was excellent so don't go blaming this review on him. You as a company need to step up and do not blame it on your employees. Your prices are outrageous and Iam willing to bet your employees are still struggling to make ends meet. So all and all SEARS needs to step it up and stop profiting from the backs of your employees
Customer service response - Thank you for your feedback, Johnny. We're glad you were impressed with our technician, but we're sorry to hear about your concerns with our pricing and company practices.
Sears Home Services on April 29, 2025
Robert G
Good technician, explained the problem to us.
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear you were pleased with our technician's clear explanation.
Sears Home Services on April 29, 2025
Dawn R
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 28, 2025
DAYANA C
Excellence, the technician explained everything without leaving any doubt.
Customer service response - Thank you for your positive feedback, Dayana! We're glad to hear you were pleased with the thorough and clear explanations from our technician.
Sears Home Services on April 27, 2025
JM I
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 22, 2025
Janet S
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 22, 2025
Melissa G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 20, 2025
sam P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 20, 2025
Mike R
Technician arrived within time frame expected and quickly advised me what the issue was with my washer and dryer.
Customer service response - Thank you for your positive feedback, Mike! We're glad to hear you were pleased with the timely and informative service for your washer and dryer.
Sears Home Services on April 17, 2025
Brittney C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 14, 2025
