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4800 Texoma Pkwy Ste 800 Reviews
Read reviews from customers who used our services at 4800 Texoma Pkwy Ste 800
Total reviews
271
Average Rating
4.5/5
Chelsey M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755463007078
Kenneth was very observant and told us what needed to be done.
Lisa M,
Customer service response - Thank you for your feedback, Lisa! We're happy to hear that Kenneth was observant and provided helpful advice.
Sears Home Services on 1755214744035
Very knowlegable...very respectful..very determined to do a great job ...which he did
Jeanna B,
Customer service response - Thank you for your feedback, Jeanna! We're happy to hear that our technician was knowledgeable, respectful, and determined to do a great job.
Sears Home Services on 1755131183227
Very personable, would highly recommend again
Allan J,
Customer service response - Thank you for your feedback, Allan! We're happy to hear that you found our service personable and would recommend us.
Sears Home Services on 1755043002876
Tech was very friendly, polite and courteous.
Kirk M,
Customer service response - Thank you for your feedback, Kirk! We're happy to hear that our tech was friendly, polite, and courteous.
Sears Home Services on 1755043359124
Technician was great when he finally got here. Very professional and knowledgeable. However scheduling needs to be tightened up. Waited first day from 7am till 3pm only to be re-scheduled the next day. Again waited 7am till after 4pm but received update that he’d be here by 12:30p. My time is precious to me and I feel like it was wasted. Please consider tightening up your scheduling practices. Might consider mornings OR afternoons instead of ALL day windows, so your customers aren’t so inconvenienced.
Sandy G,
Customer service response - Thank you for your feedback, Sandy! We're happy to hear the technician was professional and knowledgeable. We apologize for the scheduling issues and appreciate your suggestion to improve our service.
Sears Home Services on 1755043649570
Showed when expected and completed the request
Robbie H,
Customer service response - We apologize for the trouble you've faced, Robbie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753747387303
Sharon C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754280782170
Very professional, knowledgeable and understanding!
Paula A,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1753748046300
Robbie H,
Customer service response - We apologize for the trouble you've faced, Robbie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753747387480
