1800 Green Oaks Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Brenda H
Very professional, explained things and made sure I understood.
Customer service response - Thank you for your review, Brenda! We're happy to hear that our technician was professional and took the time to explain everything clearly.
Sears Home Services on December 01, 2024
Todd D
Ali was knowledge and serviced my refrigerator quickly. He even balanced it and fixed the water line to the door dispenser.
Customer service response - Thank you for your 5-star review, Todd! We're pleased to hear that Ali provided knowledgeable and efficient service for your refrigerator.
Sears Home Services on November 23, 2024
James H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 21, 2024
Russell G
Great guy who came in and fixed the problem
Customer service response - Thank you for your 5-star review, Russell! We're happy to hear that our technician was able to fix the problem for you.
Sears Home Services on November 19, 2024
T
Abbie-Rahum was an awesome technician. Very dedicated to make sure the customer repair was done correctly.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 07, 2024
Celia M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 06, 2024
Ann Z
Wayne was Very knowledgeable and Conscientious. Appreciate his many years of experience and understanding of appliances.
Customer service response - Thank you for your review, Ann! We're pleased to hear that Wayne's knowledge and experience made a positive impact on your service.
Sears Home Services on November 05, 2024
Donald V
Chris was very professional and polite. He reached out to me when he found that he could get to me earlier than scheduled to ask if I preferred an earlier time.. which worked out great.
Customer service response - Thank you for your review, Donald! We're glad to hear that Chris was professional and accommodating with your schedule.
Sears Home Services on November 03, 2024
Phyllis S
The technician was great, but Sara’s home services sucks. It took almost 2 months to get parts from my refrigerator that I have been told only took one week. I gotta run around no matter where I went through. I got nothing but runaround. I hate to even have to call them again for anything
Customer service response - Thank you for your feedback, Phyllis. We apologize for the delays you experienced with the parts and any inconvenience caused.
Sears Home Services on October 20, 2024
Kevin D
Very easy to schedule an appointment. Technician arrived promptly in schedule window. Knew exactly what the issue was within seconds, and had the repair done quickly.
Customer service response - Thank you for your 5-star review, Kevin! We're thrilled to hear that scheduling was easy and our technician provided prompt and efficient service.
Sears Home Services on October 06, 2024