8401 Gateway Blvd W Reviews
Read reviews from customers who used our services at 8401 Gateway Blvd W
Total reviews
676
Average Rating
4.3/5
Technician was fantastic and got dryer fixed and cleaned. However, Sesrs Home Services is the worst. It took me 6 weeks to finally get my dryer fixed. My appointment was cancelled 4x and we were not notified on 2 of them. We just sat here waiting all day. You cannot get a person on the phone. I emailed support and received no response. I tried to reschedule when they didn’t come out. It would give me a date option - I selected the date, and 2 seconds later that wasn’t available. It did that 10x in a row. Beyond frustrating.
Raylene C,
Customer service response - Thank you for your feedback, Raylene. We're glad the technician was able to fix and clean your dryer, but we're sorry to hear about the scheduling issues and lack of communication. Please contact us directly so we can address your concerns.
Sears Home Services on 1780965808481