2901 S Capitol of Texas Highway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (180 reviews)

Stevie B

January 30, 2024

Super Service, Great communication & outlined all options! Keep up the great work!

Source: Google

Customer service response - Thank you for taking the time to leave such a positive review! We strive to provide excellent communication and present all available options to our customers. We appreciate your feedback and will continue to work hard to deliver great service.

Sears Home Services on January 31, 2024

Scott M

January 18, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on January 19, 2024

John G

January 18, 2024

Friendly and efficient

Source: Google

Customer service response - Thank you for your review! We appreciate your feedback and are glad to hear that our service was friendly and efficient.

Sears Home Services on January 19, 2024

Eliza W

January 18, 2024

Great help 😊

Source: Google

Customer service response - Thank you for your review! We appreciate your positive feedback and are glad that we were able to assist you.

Sears Home Services on January 19, 2024

jill F

January 18, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 19, 2024

Jim T

January 18, 2024

He arrived later than expected but did the job efficiently and proficiently

Source: Google

Customer service response - Thank you for taking the time to leave a review of our appliance repair service. We apologize for any inconvenience caused by our technician's late arrival, but we're glad to hear they were able to efficiently and effectively complete the job. Your feedback is greatly appreciated.

Sears Home Services on January 19, 2024

Anne B

January 17, 2024

Dquarius is an excellent repair man. He diagnosed the issue immediately and was very courteous and friendly. If I have other issues arise- Dquarius is the repair man I choose to work with from Sears.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our repair technician, Dquarius. We are glad he was able to quickly diagnose and fix your appliance issue. We look forward to assisting you with any future repair needs you may have.

Sears Home Services on January 18, 2024

Kristen L

January 18, 2024

Sears never corrects the number they send text updates to for me but that’s my complaint. They’ve come out twice from my home warranty company now and have been very professional and honest with me. Their expertise in their area is obvious. And they’re great with my dogs.

Source: Google

Customer service response - We apologize for the inconvenience you experienced with the text updates. Thank you for acknowledging our professionalism, honesty, and expertise. We appreciate your feedback and are glad to hear that we were able to provide you with great service, even with your dogs in the home. Thank you for choosing Sears Appliance Repair.

Sears Home Services on January 19, 2024

torbett C

January 18, 2024

Efficient Had on his truck what he needed to solve our problem very nice man. pleased to have him in our home

Source: Google

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was efficient and had the necessary tools to solve your problem. We appreciate your kind words and trust in our service.

Sears Home Services on January 18, 2024

ryan T

January 17, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on January 17, 2024

Average Rating: 4.4/5 (180 reviews)