530 Donelson Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mariela L
Customer service response - Thank you so much for the fantastic 5-star rating, Mariela! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 18, 2024
L T
Very nice. But, still not fixed
Customer service response - I'm sorry to hear that your issue wasn't completely resolved. Thank you for your feedback, we will work harder to ensure the problem is fixed next time.
Sears Home Services on March 13, 2024
Wendy H
Great scheduling, updates and service technician was professional, knowledgeable and efficient. Thank you
Customer service response - We're thrilled you found our scheduling and professionalism up to scratch! Your appreciation warms us up and drives us to serve you better in future.
Sears Home Services on March 12, 2024
J W
Mr Veaceslav kept me posted about his arrival time. Once here, he took care of the problem promptly and explained the problem. He did thorough diagnostics to be sure the problem was resolved. I wish I could always ask for him anytime there is a problem with our appliances. He was so kind, knowledgeable, and an excellent repairman. Thank you for sending him.
Customer service response - We truly appreciate your feedback and are glad to hear that Mr. Veaceslav was able to assist with your appliance issue effectively and professionally. Thank you for your trust and for considering us for future appliance repairs.
Sears Home Services on March 12, 2024
Lisa T
Veceaslav is the hardest working tech in the field. He is thorough & cares about the customer. He works 12+ hr days & consider yourself fortunate if he is scheduled for your home.
Customer service response - Thank you for acknowledging Veceaslav's professionalism and commitment. We're lucky to have him as part of our team.
Sears Home Services on March 12, 2024
nelson R
Mr. Frank was very knowledgeable and professional. He explained the issues with the refrigerator and he was very diligent in checking all systems. Thank you Mr. Frank!
Customer service response - Thank you for your positive review and for acknowledging Mr. Frank's knowledge and professionalism. We appreciate your feedback and are glad to hear that he provided a thorough explanation of the refrigerator's issues.
Sears Home Services on February 05, 2024
Moe N
Great Service always.
Customer service response - Thank you for your positive review! We are glad that you are satisfied with our service and we appreciate your support.
Sears Home Services on January 25, 2024
Sarah R
Customer service response - Thank you so much for the fantastic 5-star rating, Sarah! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on January 24, 2024
Errol E
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 24, 2024
Kemba T
My technician was very thorough. He did a great job of educating me about the issues with my stove and he fixed everything.
Customer service response - Thank you for taking the time to leave a review and for acknowledging our technician's thoroughness and expertise. We greatly appreciate your feedback.
Sears Home Services on January 23, 2024
