2800 N Germantown Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (605 reviews)

Regina H

February 22, 2025

The Technician was professional and courteous. He came back after I fell asleep on his first call. I call him and explained I had fallen asleep and didn’t hear him at my door. I saw him on my video and called and explained my case, he was in another job but came back and fixed my dryer in a short time.I couldn’t ask for better service. Thank you .

Source: Google

Customer service response - Thank you for the 5-star review, Regina! We're happy to hear our technician was professional and courteous, and that he could return to assist with your dryer.

Sears Home Services on February 22, 2025

antonio J

February 17, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on February 17, 2025

Eudora T

February 11, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on February 11, 2025

Diane M

February 05, 2025

Technician was “on time,” polite and personable. With that being said I think Sears Repair could give a better arrival time frame than 7 a.m. to 6 p.m. Perhaps 7-12 or 1-6 ??? 😊

Source: Google

Customer service response - Thank you for the 5-star review, Diane! We're happy to hear our technician was on time and personable, and we appreciate your feedback on the arrival time frame.

Sears Home Services on February 05, 2025

William J

February 01, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on February 01, 2025

Dena T

January 29, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on January 29, 2025

Teresa B

January 29, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 29, 2025

Kenneth N

January 27, 2025
Source: Google

Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on January 27, 2025

Kay A

January 27, 2025
Source: Google

Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.

Sears Home Services on January 27, 2025

Brenda D

January 26, 2025

George was very helpful and did what he was supposed to do in helping us.

Source: Google

Customer service response - Thank you for the 5-star review, Brenda! We're happy to hear that George was helpful and met your expectations.

Sears Home Services on January 26, 2025

Average Rating: 4.6/5 (605 reviews)