2800 N Germantown Parkway Reviews

Read reviews from customers who used our services at 2800 N Germantown Parkway


Total reviews

842


Average Rating

4.6/5

August 29, 2024
Overall rating

Edward C,

Customer service response - Hi Edward, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1724988401697

August 28, 2024
Overall rating

Our technician fixed our issue very quickly and took time to explain the problem before leaving.

Adonna W,

Customer service response - Thank you for your 5-star review, Adonna! We're delighted to hear that our technician provided quick and informative service.

Sears Home Services on 1724901492027

June 27, 2025
Overall rating

I was very impressed with Chris. He was very polite, knowledgeable and professional. He worked quickly to assess my problem and found my refrigerator was clogged and needed to be cleaned. . Thank you for great service once again! Sears never disappoints!!

Marsha G,

Customer service response - Thank you for sharing your positive experience with Richard, Marsha! We appreciate your feedback regarding the diagnostic fee and will ensure our communication is clear and consistent.

Sears Home Services on 1724729986373

August 26, 2024
Overall rating

Loretta K,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1724727393570

August 22, 2024
Overall rating

the technician diagnosed the problem and said that the refrigerator could not be fixed but still charged 150$ which Ithink was too much, this was not the technicians fault, so I GOT STUCK WITH ABILL AND NO WORKING refrigerator

Michelle M,

Customer service response - We apologize for the inconvenience, Michelle. We appreciate your feedback and will review our service charges to ensure fairness. Thank you for sharing your experience.

Sears Home Services on 1724375579616

August 18, 2024
Overall rating

Althea H,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1724032852601

August 14, 2024
Overall rating

Installed a new ice maker. Waiting to see if this fixes the issue.

ruth W,

Customer service response - Thank you for your review. We are hopeful the new ice maker will resolve the issue and appreciate your patience.

Sears Home Services on 1723690726246

August 14, 2024
Overall rating

Latoshia H,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1723690496785

August 11, 2024
Overall rating

He kept me informed of his arrival and was on time. He was very knowledgeable about washers and explained to me what was wrong . He was also respectfully friendly.

Amanda E,

Customer service response - Thank you for sharing your positive experience; we're glad to hear you were satisfied with our punctual and informative service. We always strive to provide friendly and expert appliance repair.

Sears Home Services on 1723358442273

August 11, 2024
Overall rating

LaRhonda C,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1723358138414

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