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2011 N Roan St Reviews
Read reviews from customers who used our services at 2011 N Roan St
Total reviews
254
Average Rating
4.5/5
Technican was very polite & experienced.
Jean E,
Customer service response - Thank you for your positive feedback, Jean! We're pleased to hear our technician provided polite and experienced service.
Sears Home Services on 1725499382356
The second tech did an excellent job and then called the insurance company, that authorized a new unit. The first tech out a week ago was lazy, didn't do anything. He said the unit was fine to use. When the new tech from another company called, and said he had fixed it and it was ok to use. The water overflowed out of the dishwasher and under the floor. I have not seen the damage to the floor as of yet. I will be at the cabin tomorrow and check out the damage to the floor. The last tech that was there today said it did not look good. Bill
Bill D,
Customer service response - We're sorry to hear about the initial issues you faced, Bill, but we're glad the second technician provided excellent service. We appreciate your feedback and hope the damage is minimal when you inspect it.
Sears Home Services on 1724901333955
Wonderful work
Terry A,
Customer service response - Thank you for your kind words, Terry! We're delighted to hear you had a positive experience with our service.
Sears Home Services on 1724901628479
Don Y,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1724810921610
Jimmy my repair man was awesome! The rest of the service that was given by Sears was awful. Scheduled me an appointment then canceled it them scheduled another but didn't order my part but sent out the tech anyway so then we had to reschedule again. Then only 1 part out of 2 showed up then found out the 2nd part was canceled. The 2nd person I spoke to in another country kept reassuring me the parts would be there by my service date. Very dissatisfied and disappointed.
Lisa H,
Customer service response - We're sorry to hear about the scheduling and parts issues you faced, Lisa, but we're glad Jimmy provided excellent service. Your feedback is important to us, and we appreciate you taking the time to share your experience.
Sears Home Services on 1724566914813
John is a great repair man!! Very nice guy and a pleasure to talk to!!
Stacy M,
Customer service response - Thank you for your positive feedback! We're delighted to hear John provided excellent service and made your experience enjoyable.
Sears Home Services on 1724566995663
nice job with no problems
Jerry T,
Customer service response - Thank you for your kind words and for choosing our appliance repair service. We're delighted to hear everything went smoothly.
Sears Home Services on 1723359121556
Stephanie C,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723083777881
Technician was professional and friendly. Quickly diagnosed the problem and repaired it!
David L,
Customer service response - Thank you for your positive feedback; we're thrilled to know our technician met your expectations with their professionalism and efficiency. Your satisfaction is our top priority!
Sears Home Services on 1722177361621
Kristin G,
Customer service response - Thank you so much for the fantastic 5-star rating, Kristin! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1722178343821
