2011 N Roan St Reviews

Read reviews from customers who used our services at 2011 N Roan St


Total reviews

254


Average Rating

4.5/5

December 25, 2025
Overall rating

This business offers first class service. The staff go above and beyond to make sure you receive the service. I will always do business with this great staff. Awesome job!

kristi S,

Customer service response - Thank you for your positive feedback, Kristi! We're glad to hear our staff went above and beyond to provide you with first-class service.

Sears Home Services on 1766715649567

December 21, 2025
Overall rating

Larna O,

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1766371761743

December 19, 2025
Overall rating

He was great but your scheduling is terrible. Waited all day for nothing. You said he'd be able to fix it this trip but he couldn't due to no parts. Your cost to repair is almost the same as a new machine.

Bob C,

Customer service response - Thank you for your feedback, Bob! We're glad to hear the technician was great, but we apologize for the scheduling issues and the inconvenience regarding the parts and repair costs.

Sears Home Services on 1766105459707

December 19, 2025
Overall rating

Timely, friendly, and expedient.

Juan J,

Customer service response - Thank you for your positive feedback, Juan! We're glad to hear our service was timely, friendly, and expedient.

Sears Home Services on 1766104164776

December 17, 2025
Overall rating

R S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1766025462489

December 17, 2025
Overall rating

Excellent and friendly service from Bobby...would definitely use this company again.

Jeanne B,

Customer service response - Thank you for your positive feedback, Jeanne! We're glad to hear Bobby provided excellent and friendly service.

Sears Home Services on 1766022670671

December 14, 2025
Overall rating

Ralph O,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1765769088533

November 30, 2025
Overall rating

The repairman knows his stuff and is extraordinarily competent and efficient. However communication with the company regarding scheduling was awful and no other way to communicate regarding when he was likely to arrive. The organization gets a D minus.

Louis A,

Customer service response - Thank you for your feedback, Louis! We're glad to hear our repairman was competent and efficient, but we apologize for the communication issues you experienced with scheduling.

Sears Home Services on 1764555686318

November 30, 2025
Overall rating

Worked very diligently to get my mother washer fixed and helped her clean it out as well

Monica L,

Customer service response - Thank you for your positive feedback, Monica! We're glad to hear our team worked diligently and helped your mother with her washer.

Sears Home Services on 1764555867380

November 25, 2025
Overall rating

Wil P,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1764130102192

Showing 51 - 60 reviews

PaginationPagination
See all details for 2011 N Roan St