2011 N Roan St Reviews

Read reviews from customers who used our services at 2011 N Roan St


Total reviews

254


Average Rating

4.5/5

February 23, 2026
Overall rating

Great job! Microwave repair.

Husan A,

Customer service response - Thank you for your positive feedback, Husan! We're glad to hear you were satisfied with the microwave repair.

Sears Home Services on 1771808042822

February 17, 2026
Overall rating

Alex B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1771288697958

January 29, 2026
Overall rating

Bobby was professional, friendly and efficient. Thank you!

Chad K,

Customer service response - Thank you for your positive feedback, Chad! We're glad to hear Bobby was professional, friendly, and efficient.

Sears Home Services on 1769746667870

January 28, 2026
Overall rating

Bobby replaced part, refrigerator still leaking water and ice in lowest drawer. No change from original problem. Please send him back to try again. I am a tech and understand. Service Order Number: 13151471

lawrence L,

Customer service response - Thank you for your feedback, Lawrence. We're sorry to hear the issue persists. Please contact us directly so we can arrange for Bobby to revisit and address the problem.

Sears Home Services on 1769643804732

January 19, 2026
Overall rating

Service Tech., Bobby was very proifessional and did a great job! However, Sears Appliance Repair, Customer Service is a ZERO (0)! You cannot talk to anyone and your AI Service, SUCKS! I WOULD NOT RECOMMEND this service to ANYONE!

S. C,

Customer service response - Thank you for your feedback, S. Carter! We're glad to hear Bobby did a great job, but we apologize for the issues you experienced with our customer service and AI system.

Sears Home Services on 1768880759145

January 19, 2026
Overall rating

Very happy with the technician. He was polite and quickly made the repair. Also made sure everything was clean and neat before he left.

Carol A,

Customer service response - Thank you for your positive feedback, Carol! We're glad to hear our technician was polite, efficient, and left everything clean and neat.

Sears Home Services on 1768880759230

January 12, 2026
Overall rating

Excellent

Suzi H,

Customer service response - Thank you for your positive feedback, Suzi! We're glad to hear you had an excellent experience.

Sears Home Services on 1768266483182

January 11, 2026
Overall rating

Jim W,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1768181369900

January 08, 2026
Overall rating

Good experience. My tech was on time and got the job done rather quickly. Very nice guy. Reasonable price.

Keyonna M,

Customer service response - Thank you for your positive feedback, Keyonna! We're glad to hear your tech was punctual, efficient, and provided a good experience at a reasonable price.

Sears Home Services on 1767853912352

December 29, 2025
Overall rating

Pam W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1767059426082

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