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344 Stroud Mall Ste 600 Reviews
Read reviews from customers who used our services at 344 Stroud Mall Ste 600
Total reviews
208
Average Rating
4.7/5
William,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1747614789812
Very good experience. Darrin was knowledgeable, polite, and worked diligently to resolve the issue. I would recommend his services.
Gregory D,
Customer service response - Thank you for your positive feedback, Gregory! We're glad to hear you had a very good experience with Darrin's knowledgeable and diligent service.
Sears Home Services on 1746144578797
Very professional friendly. Arrived at a wonderful time with in the early part of the day. Excellent communication skills took the time to let me know what was wrong with my washer and what he did to repair it!! It didn’t cost me a penny thanks to Lowe’s Protection Policy.
Cap,
Customer service response - Thank you for your positive feedback, Cap! We're glad to hear you had a professional and informative experience with our technician.
Sears Home Services on 1745976440684
Theresa H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1745363816498
Excellent service visit. Knowledgable technician diagnosed the problem instantly and corrected the issue, 5 star service!!
Martin D,
Customer service response - Thank you for your positive feedback, Martin! We're glad to hear you had an excellent experience with our knowledgeable technician.
Sears Home Services on 1745284223547
Great service! Thank You.
II U,
Customer service response - Thank you for your positive feedback! We're glad to hear you had a great service experience.
Sears Home Services on 1745284215898
A true professional with in-depth knowledge n a customer service oriented work ethic!
Kathy R,
My technician gets a 5, he was great! Your automated AI scheduling system gets a zero, my 4/9 appointment was canceled well after 5PM that day. Your AI phone call system gets a zero, i wanted to speak with a person and it wasn't allowed. I felt ignored and disrespected! 4/14 update: The response to my review makes no sense. You advised me to contact you directly so you could address my concerns. My concern is: WHEN I CONTACT YOU THE ONLY OPTION IS TO "TALK" TO AN AI GENERATED RESPONSE, THERE IS NO COVERSATION AND NO OPTION TO SPEAK TO A HUMAN BEING! IF YOU WANT TO ADDRESS MY CONCERNS PLEASE GIVE ME AN OPTION TO TALK TO AN ACTUAL PERSON!
Cheryl A,
Customer service response - Thank you for your feedback, Cheryl. We're glad to hear your technician was great, but we're sorry for the issues with our scheduling and phone systems. Please contact us directly so we can address your concerns.
Sears Home Services on 1744591892664
Darren was very professional and new his work
Richard S,
Customer service response - Thank you for your positive feedback, Richard! We're glad to hear you had a great experience with Darren's professional service.
Sears Home Services on 1744592704544
Nina S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744078828226
