240-4 S West End Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joseph M
The Tech was excellent, however I had to wait 2 and a half months for the repar. 7 different appointments and you never shipped the part. I had to buy it from Amazon just to get it done. Plus I only paid $6 for a part you mark up to $27. Plus I missed 7 days of work waiting for a part that never came. I am expecting a FULL REFUND, or I am calling the Better Buiness Beuara to report this incident. Not to mention, charging over $300 for a repair that took 10 minutes!!! That's ridiculous... ..
Customer service response - We apologize for the inconvenience and frustration you experienced, Joseph. Please contact us directly so we can address your concerns and work towards a resolution.
Sears Home Services on January 19, 2025
Linda H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 05, 2024
Steve R
Showed up early, explained what the issue was, gave suggestions and repaired/got the snowblower running. Would highly recommend. Thank you
Customer service response - Thank you for your positive feedback, Steve! We're delighted to hear that you had a great experience and appreciate your recommendation.
Sears Home Services on December 05, 2024
Tom P
Steve was very knowledgeable and outgoing. He quickly diagnosed our problem and handled everything professionally. I would like to have him service us again.
Customer service response - Thank you for your kind words, Tom! We're delighted to hear that Steve provided knowledgeable and professional service, and we'll be happy to have him assist you again in the future.
Sears Home Services on November 23, 2024
Roseanne G
Wayne was very friendly and did a great job! Thank you!
Customer service response - Thank you for your kind words! We're delighted to hear that Wayne provided friendly and excellent service.
Sears Home Services on October 16, 2024
Luz B
He tech was awesome
Customer service response - Thank you for your kind words! We're thrilled to hear you had an awesome experience with our technician.
Sears Home Services on October 03, 2024
Carol B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 26, 2024
jo K
Fast pleasant professional!
Customer service response - Thank you for your positive feedback! We're delighted to hear you had a fast and pleasant experience with our professional service.
Sears Home Services on August 26, 2024
damian M
Professional and knowledgeable.
Customer service response - Thank you for your kind words! We're pleased to hear you found our service professional and knowledgeable.
Sears Home Services on August 20, 2024
Ann M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 19, 2024