1901 Lincoln Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
linda A
Bryan was awesome and extremely knowledgeable. Provided excellent service !!
Customer service response - Thank you for your positive feedback, Linda! We're delighted to hear that Bryan provided awesome and knowledgeable service.
Sears Home Services on November 16, 2024
april C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 16, 2024
Ron B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 12, 2024
Jim R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 07, 2024
Ida S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 06, 2024
David B
Very informative and does excellent work.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 03, 2024
Anthony D
James was great. He fixed the freezer and explained every step of the way
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 31, 2024
Carol P
Dave was knowledgeable, friendly and fair. He gave us a refund for a part we didn’t need. He had another technician with him, but I don’t remember his name. He was nice too. I’m very pleased.
Customer service response - Thank you for your positive feedback, Carol! We're delighted to hear that Dave and his colleague provided knowledgeable and friendly service, and that you were pleased with the refund process.
Sears Home Services on October 29, 2024
Chuck K
Tech was very friendly, professional and knowledgeable. Great service. Downside was automated scheduling system leaves a lot to be desired. Hire real people to answer the phones. Not having actually people answering the phone might make the company money but put customer service first with fixing the phone system.
Customer service response - Thank you for your feedback, Chuck! We're pleased to hear that our technician provided great service, but we're sorry for any inconvenience caused by our automated scheduling system.
Sears Home Services on October 23, 2024
Herman S
The reck was effective and efficient. He worked fast and accurately. He had my refrigerator at 100 precent in no time at all
Customer service response - Thank you for your positive feedback, Herman! We're thrilled to hear that our technician worked efficiently and effectively to get your refrigerator back to 100 percent.
Sears Home Services on October 20, 2024