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11800 SE 82nd Ave Reviews
Read reviews from customers who used our services at 11800 SE 82nd Ave
Total reviews
280
Average Rating
4.4/5
these are the backrooms
Pedro V,
Customer service response - Thank you for the 5-star review, Pedro! We're glad to hear you had a positive experience.
Sears Home Services on 1753406021686
Han was great. But I had used a $25 off coupon bring the price for the service cal to $104, which was confirmed to me on the Internet when I schedule the appointment. But that discount did not appear on Han’s app when he charged me at the end of the service. And he stated he was unable to reverse this and I could not edit the cost. I was forced to pay the full price of $129 and I’m hoping you’ll reverse this automatically when you read this review. Thank you.
Alexander N,
Customer service response - Thank you for the 5-star review, Alexander! We're glad to hear Han provided great service. Please contact us directly so we can address the issue with the coupon discount.
Sears Home Services on 1753320143280
He was late 2.5 hrs after the visit window of 8-12 but I doubt that was his fault. It would be better if I got updates during the morning but I didn’t’t get any. That said, he was professional and got it fixed and helped identify a needed part for a different applicant. I am grateful he knew his stuff.
Eric G,
Customer service response - Thank you for the 5-star review, Eric! We're glad to hear the technician was professional and knowledgeable, and we apologize for the lack of updates during the morning.
Sears Home Services on 1753320624201
Very good communication and great service!
Rochelle S,
Customer service response - Thank you for the 5-star review, R Shiba! We're glad to hear you appreciated the communication and service.
Sears Home Services on 1753230133676
Andy R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1753066961474
The service technicians were timely and polite. Ordered parts as needed. We were able to adjust installation dates as parts arrived. Technicians did a great job working in tight quarters without issue.
Nick T,
Customer service response - Thank you for the 5-star review, Nick! We're glad to hear the technicians were timely, polite, and did a great job with the installation.
Sears Home Services on 1752628080003
The service guys were nice and knowledgeable (Benjamin and Daniel) the AI communication was full of mistakes and made it more difficult for the technicians.
Laurie P,
Customer service response - Thank you for the 5-star review, Laurie! We're glad to hear Benjamin and Daniel were nice and knowledgeable, and we apologize for any issues with the AI communication.
Sears Home Services on 1752193065347
James was friendly, knowledgeable, and very communicative. He got right down to diagnostics, likely causes of the issue, and then realistic repair/replace scenarios. I really trust him. He was excellent.
David C,
Customer service response - Thank you for the 5-star review, David! We're glad to hear James was friendly, knowledgeable, and provided excellent service.
Sears Home Services on 1752193971346
Darlene R,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1752018363110
Fantastic
Eric H,
Customer service response - Thank you for the 5-star review, Eric! We're happy to hear you had a great experience.
Sears Home Services on 1751502532314
