11800 SE 82nd Ave Reviews
Read reviews from customers who used our services at 11800 SE 82nd Ave
Total reviews
280
Average Rating
4.4/5
Dale was great. We couldn't recreate sound but his explanation seemed valid.
Sherry H,
Customer service response - Thank you for the 5-star review, Sherry! We're glad to hear Dale provided a valid explanation even though the sound couldn't be recreated.
Sears Home Services on 1759370676901
Karen W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1758763081415
Amazing service from Patrick! Arrived early and completed the repair in record timing. Would definitely recommend!
Erica W,
Customer service response - Thank you for the 5-star review, Erica! We're glad to hear Patrick provided amazing service and completed the repair quickly.
Sears Home Services on 1758674039767
Very professional. Answered all my questions.
Jenny N,
Customer service response - Thank you for the 5-star review, Jenny! We're happy to hear our team was professional and answered all your questions.
Sears Home Services on 1758159594950
Benjamin R replaced our water filter housing. He was on time, he was polite, and efficient. He kept the area clean. And bonus - he dusted the top of my refrigerator
Judy C,
Customer service response - Thank you for the 5-star review, Judy! We're glad to hear Benjamin R. was on time, polite, and efficient, and that he went the extra mile by dusting your refrigerator.
Sears Home Services on 1757654066836
Kathy M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1757654931636
Arrived early and was very careful with everything. I appreciated his evaluation of my washer. It was not repaired as the outer drum was cracked and would cost more to repair than to buy a new washer.
Sharon O,
Customer service response - Thank you for the 5-star review, Sharon! We're glad to hear you appreciated the careful evaluation of your washer, even though a repair wasn't feasible.
Sears Home Services on 1757297082290
We have a warranty on our fridge and had to make a claim for repair. Could not talk to a real person and had to fill out claim form on line, which was not easy for me. Appointment time was 8-5 and didn't get another time estimate until 11:00 the day of the appointment. Our repair technician, Benjamin R, was excellent. We gave him 5 stars. He replaced the filter housing, was pleasant and polite, and kept the work area clean. He explained everything while he was working and showed us how to change the filter, carefully. As a bonus--he dusted the top of the fridge for me. Thank you Benjamin R.
Judy C,
Customer service response - Thank you for the 5-star review, Judy and Larry! We're glad to hear Benjamin R. provided excellent service and went above and beyond with his work on your fridge.
Sears Home Services on 1757297250742
J M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755742121736
three visits were required - diagnosis, ordering parts, partly fixed, then final fix. all the repairmen, Dale, Gary and Ben, were knowledgable, friendly, and moved things forward. I wish it could be done all in one day, but that's not realistic. What pleases me is that it is now done well - a new motherboard, new icemaker and valve, and my lovely french door refrig/freezer is as good as new! I do have a service contract with Sears, so only paid the deductible. These are photos BEFORE the skilled repairmen. Now you can look on line for new Frigidaire Gallery and see what my 8 year old machine looks like!
Rebecca O,
Customer service response - Thank you for the 5-star review, Rebecca! We're glad to hear Dale, Gary, and Ben were knowledgeable and friendly, and that your refrigerator is now as good as new.
Sears Home Services on 1755460345411