400 N East Circle Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (71 reviews)

Mark M

February 18, 2024

Jim was very friendly and knowledgeable. I would have him back again!

Source: Google

Customer service response - We appreciate your positive feedback and are glad to hear that Jim provided friendly and knowledgeable service. Thank you for taking the time to leave a review!

Sears Home Services on February 19, 2024

David P

February 07, 2024

Great service! Quick and honest

Source: Google

Customer service response - Thank you for taking the time to leave a review! We are delighted to hear that you were pleased with our quick and honest service. We appreciate your support!

Sears Home Services on February 06, 2024

Raymond R

February 07, 2024

Amazing technician with great knowledge. Very professional, and quick at fixing my stove.

Source: Google

Customer service response - Thank you so much for leaving a review! We truly appreciate your kind words about our amazing technician and their knowledge. We strive to provide professional and efficient service to all our customers.

Sears Home Services on February 07, 2024

WorldOfWarcraftPhoto

November 14, 2023

The technician who did the dryer repair is excellent. What I can say about Sears is that they hire great people who repair home appliances. Not only did James (the technician) do a great job with the repair, but he offered valuable information on how to better maintain my washer and what type of problems warrant a call for repairs for the washer/dryer. 100% recommend James for his excellent service.

Source: Google

Ana B

November 17, 2023
Source: Google

Sharon R

July 01, 2025

Very pleasant but was unable to vacuum coils or whatever a home maintenance calls for. This was not his fault. Seems the company has different rules than last year.

Source: Google

Customer service response - Thank you for your feedback, Sharon. We apologize for any inconvenience caused by the changes in our service rules and appreciate your understanding.

Sears Home Services on June 30, 2025

Raymond C

February 05, 2025

Great job fixing the dishwasher and diagnosing the fridge. I wish they left me a detailed list of repairs needed and what damages were done.

Source: Google

Customer service response - Thank you for your feedback, Raymond! We're glad to hear the dishwasher was fixed and the fridge diagnosed. We'll work on providing more detailed repair information in the future.

Sears Home Services on February 05, 2025

Darrell P

May 28, 2024

I was a bit concerned that he had to call someone else to ask where the parts went and how did the cook top raise. Not questions I would expect from trained repair technicians.

Source: Google

Customer service response - We apologize for any concern caused during your repair service, and we appreciate your patience as we strive for continuous improvement. Thank you for your feedback.

Sears Home Services on May 28, 2024

Tom L

December 21, 2023

It only took 3 months to fix.

Source: Google

Judy D

July 21, 2025

You could certainly not mark up a rubber frontload washer gasket 500% and then charge almost $300 for labor would be a place to start, ya think????

Source: Google

Customer service response - We apologize for the pricing concerns, Judy. We appreciate your feedback and will work on improving our service and pricing transparency.

Sears Home Services on July 20, 2025

Average Rating: 4.4/5 (71 reviews)
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