360 E Broad Street Reviews
Read reviews from customers who used our services at 360 E Broad Street
Total reviews
437
Average Rating
4.4/5
Sears repair technicians are talented and skilled at repairs. Dryer is fixed, thank you! Brian and Kurtis have done excellent work on our appliances. First visit automated scheduling kept changing eta for hours and texting me for info I already entered, no way to contact a live person for support or info, but most recent visit eta was spot on and very convenient. Highly prefer live humans over automated systems, think Sears should change back to live customer support instead of AI. The actual technicians are truly excellent.
Andrea S,
Customer service response - Thank you for your feedback, Andrea! We're glad to hear Brian and Kurtis provided excellent service and that your dryer is fixed. We appreciate your input on the scheduling system and will consider your suggestion for live customer support.
Sears Home Services on 1777988998650
Joel F,
Customer service response - Thank you for the amazing 5-star review, Joel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777813351215
He was very good
Chana P,
Customer service response - Thank you for your feedback, Chana! We're glad to hear he was very good.
Sears Home Services on 1777670863163
Excellent..on time..professional..knowledgeable..courteous..highly recommend!
MIchelle H,
Customer service response - Thank you for your feedback, Michelle! We're glad to hear you found our service excellent, professional, and courteous.
Sears Home Services on 1777556984171
Kimberly M,
Customer service response - Thank you for the amazing 5-star review, Kimberly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777414542439
Deedy M,
Customer service response - Thank you for the amazing 5-star review, Deedy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777404681823
Katie C,
Customer service response - Thank you for the amazing 5-star review, Katie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777299111140
He was courteous calling on the way and when he got here. Quick and efficient.
Teresa L,
Customer service response - Thank you for your feedback, Teresa! We're glad to hear our technician was courteous, quick, and efficient.
Sears Home Services on 1777045271650
Nathaniel D,
Customer service response - Thank you for the amazing 5-star review, Nathaniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776704816536
Great service. Knowledgeable. Efficient
Dan J,
Customer service response - Thank you for your feedback, Dan! We're glad to hear you found our service great, knowledgeable, and efficient.
Sears Home Services on 1776703401202