Sears Home Services
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  1. Home
  2. Locations
  3. Ohio
  4. Columbus
  5. Sears Heating and Air Conditioning
  6. 2204 Citygate Drive
  7. Reviews


All reviews are from verified customers of Sears Home Services

Average Rating: 4.6/5 (78 reviews)
Highly satisfied with new HVAC & Windows
September 25, 2023
Overall rating

The salesman was knowledgeable and helped me find the right plan that would work with my budget. The install team was efficient and professional. The scheduling team was thorough and helpful.

Payne, Columbus, OH

new boiler install
September 18, 2023
Overall rating

crew was fast and effective, able to install my boiler in a few days with few hangups

Nick, Cincinnati, OH

Window replacement
September 08, 2023
Overall rating

Impressed with quality and work of the installer. Would recommend him again if I need any more work done.

Arms, Hamden, OH

Carrier Heat Pump
September 08, 2023
Overall rating

Excellent. From the sales rep Connor Samler, to Kristy Mathews (coordinator) to installers From Taylor, we couldn't be more pleased. And we are excited about the Carrier design and performance.

Parimuha, Westerville, OH

We are absolutely in love with the work that was done.
September 08, 2023
Overall rating

I would like to first commend Conner and John for their excellent presentations on setting up the doors and making sure it was to our specifications. I would also like to thank Andy for his expertise in the fitting of the doors.

Wilson, Columbus, OH

July 18, 2023
Overall rating

The guys were all prompt and friendly. The installation was pretty quick and the house stated cooling right away.

Thomas Thomas, Columbus, OH

Replacement of furnace and AC units.
July 12, 2023
Overall rating

The entire process from consulting, to the removal of old units then completion of the install was amazing. Those involved, their professionalism during my installation needs and last the resulting products proves Sears was a good choice for my needs.

Poole, Pataskala, OH

William's Review
June 23, 2023
Overall rating

Good product and installation. The entire process was good.

Moses, Gahanna, OH

February 05, 2023
Overall rating

From sales to technicians all were knowledgeable and precise in the tasks at hand!


January 22, 2023
Overall rating

Excellent team from sales to furnace next day installation. Installers did a phenomenal job. Thank you everyone for getting us heat the next day.


Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on January 22, 2023

Average Rating: 4.6/5 (78 reviews)

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