4545 Transit Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
William K
Fast, knowledgeable
Customer service response - Thank you for your review, William. We're glad to hear you found our service fast and knowledgeable!
Sears Home Services on October 31, 2024
Lynn S
Technician was professional, knowledgeable and my service was outstanding.
Customer service response - Thank you for your positive review, Lynn! We're thrilled to hear that our technician provided professional and knowledgeable service.
Sears Home Services on October 27, 2024
Bruce N
My service man was very professional and did a great job diagnosing and repairing the washer.
Customer service response - Thank you for your positive review. We're glad to hear that our service man was professional and successfully diagnosed and repaired your washer!
Sears Home Services on October 15, 2024
Elizabeth S
Rich the repair man was professional and knowledgeable! Unfortunately your call center team and scheduling process as well as, constant rescheduling of my appointment was a source of frustration and very unprofessional. I will avoid purchasing a warranty product in the future since it took 4 weeks of rescheduling to get a service man out. I had already had the repair done at my own cost before your tech arrived. Who wants to wait that long for a repair.
Customer service response - Thank you for your feedback, Elizabeth. We apologize for the frustration caused by our scheduling process and appreciate your recognition of Rich's professionalism and knowledge.
Sears Home Services on September 28, 2024
eric R
Conrad was efficient and very knowledgeable. He came when he said he would and fixed our icemaker quickly
Customer service response - Thank you for your positive feedback! We're delighted to hear that Conrad provided efficient and knowledgeable service, and quickly fixed your icemaker.
Sears Home Services on September 21, 2024
John K
Superb Service. Professional, courteous and thorough. Well Done!!
Customer service response - Thank you for your wonderful feedback! We're delighted to hear that you found our service superb, professional, and thorough.
Sears Home Services on September 19, 2024
debbie S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 10, 2024
Andrea H
Quick and efficient
Customer service response - Thank you for your review. We're glad to hear that you found our service quick and efficient!
Sears Home Services on August 30, 2024
Jim S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 12, 2024
James Z
The service was great once he arrived , but it took 10 days for someone to come.
Customer service response - Thank you for acknowledging the quality of our service once we arrived. We sincerely apologize for the delay and appreciate your patience.
Sears Home Services on June 26, 2024
