8007 Oswego Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Angel
Customer service response - Thank you so much for the 5-star rating, Angel! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 02, 2025
Blair F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 29, 2024
David C
We’ve had a technician come out and say that there is nothing wrong with our dryer even though it is very loud and sounds like a train rolling in. Joe came in, took the dryer apart, Found the problem, and replaced the part. Leaving us with our quiet dryer again. Thank you, Joe, for taking the time to listen to us, listen to our dryer, and fix the problem. You are a wonderful technician.
Customer service response - Thank you for sharing your experience, David! We're thrilled to hear that Joe was able to diagnose and fix the issue, leaving you with a quiet dryer again.
Sears Home Services on December 25, 2024
joan C
Jon was punctual, professional and kind.I would highly recommend him.
Customer service response - Thank you for your positive review! We're delighted to hear that Jon provided punctual, professional, and kind service.
Sears Home Services on December 25, 2024
Sheri S
We are very happy with the repair of our dryer. The repair person was friendly and knowledgeable, punctual, and the job was done quickly. Outstanding service.
Customer service response - Thank you for your positive feedback, Sheri! We're thrilled to hear you were happy with our punctual, friendly, and knowledgeable service.
Sears Home Services on December 12, 2024
Alexander N
Quickly done once the parts came
Customer service response - Thank you for your review, Alexander! We're glad to hear the service was completed quickly once the parts arrived.
Sears Home Services on December 09, 2024
Clyde H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
Donavan P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 07, 2024
Tracy H
although the tech found nothing wrong with my dryer machine, I appreciate the quick service but it’s expensive… I’m glad sears pays the techs for their diagnostics and expected to pay more for that... Tech was professional knowledgeable. I have a better idea of what to check first if it stops heating again… also, sears can schedule techs but ultimately doesn’t have a clue about how long any given call will be or the actual drive times between them… sears updated my time frame and I’m glad I’d just taken the day off. As a service tech, I’m aware that any number of variables can happen to delay service times. In MY home, the tech was thorough, clean and did the thing. In & out! I’m aware this can sound like an SNL skit. 🙄
Customer service response - Thank you for your detailed feedback! We're glad to hear you appreciated the quick and professional service, and we value your understanding of the scheduling challenges.
Sears Home Services on October 15, 2024
Tonia O
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 24, 2024
