195 N Broadway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (91 reviews)

John F

November 09, 2023

Technician was very helpful and honest. He was very knowledgeable and identified and fixed the problem quickly.

Source: Google

Peter E

December 21, 2023
Source: Google

Gerry S

November 16, 2023

The technician was very friendly. I got a text that he was on the way and he arrived within 30 minutes. He was thorough and got my snowblower running smoothly. Thanks.

Source: Google

Milagros S

June 24, 2024

(Translated by Google) Excellent (Original) Excelente

Source: Google

Ali N

November 21, 2023

Every time please send this technician. He saves so much time and aggravation. Your third party provider know nothing wasting my time every time they come.

Source: Google

Ismael J

February 05, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on February 05, 2024

Philip M

January 16, 2024

Works hard. Nice man.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our technician's work ethic and demeanor.

Sears Home Services on January 16, 2024

Mona T

October 23, 2024

Bruno was professional. I had a problem with Sears scheduling it took several appointment reschedules to get my service which was to change a water filter changed. Sears kept telling me there was a problem with parts which I was sent and did not need. It is very difficult to get to a human scheduler If I didn't have a service contract I would not use or recommend Sears.

Source: Google

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on October 23, 2024

Kinjal P

March 12, 2024

He did good job.. he came on time and finish his job properly.

Source: Google

Alison W

November 06, 2024

The man diagnosed the problem but was incredibly rude throughout. Not a positive experience. Would not use this service again.

Source: Google

Customer service response - We apologize for the trouble you've faced, Alison. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on November 06, 2024

Average Rating: 4.6/5 (91 reviews)

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