4000 Jericho Tpke Reviews
Showing most recent reviews from verified customers of Sears Home Services
faith72149
I got a text indicating an approximate arrival time and then a phone call saying he was 15 minutes away. He seemed very knowledgeable about my machine, told me the parts that were malfunctioning were no longer available. He suggested a possible fix which I will try and also suggested the best washer to buy if the fix didn't work. Very personable and very helpful.
Customer service response - Thank you for sharing your experience with our technician's communication and expertise. We're glad to hear he was helpful and provided valuable suggestions for your washer.
Sears Home Services on October 23, 2024
Edgar S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 20, 2024
Lisa P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 16, 2024
Ann A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 15, 2024
Josue P
Customer service response - Hi Josue, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 05, 2024
Pamela H
Customer service response - We appreciate the 5-star rating, Pamela! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 05, 2024
Jerrold A
Customer service response - Thank you so much for the 5-star rating, Jerrold! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 04, 2024
Nicole B
Customer service response - A big thank you, Nicole, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 15, 2024
Greg D
Good communication. Honest assessment of repair.
Customer service response - Thank you for acknowledging our communication and honesty in assessing repairs. We greatly appreciate your feedback.
Sears Home Services on June 30, 2024
George M
Pleasant, professional, knowledgeable, prompt and efficient.
Customer service response - Thank you for your review! We're thrilled to hear you had a positive experience with our team.
Sears Home Services on June 20, 2024