2125 Oddie Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Susan M
Jquan is very knowledgeable and gets the job done. Very happy with his work and he is always on time. We're really not sure if the ice-maker will work again, It is very quiet.
Customer service response - Thank that you for highlighting Jquan's punctuality and expertise. If there's any uncertainty with your ice-maker, please don't hesitate to contact us for further assistance.
Sears Home Services on July 20, 2024
Polly T
Joseph, the service tech, was polite and friendly as well as professional. He went right to work, replacing the ordered parts for my washer, which took him a short time. He tested the washer afterward. He was in and out in less than an hour. I purchased the washer and dryer at Lowe's a couple of years ago, including an extended protection plan. Submitting a claim through Lowe's website was pretty easy and painless. I was pleasantly surprised at how easy it was. Thank you.
Customer service response - Thank you for sharing your positive experience with Joseph and how smoothly the process went with your extended protection plan from Lowe's. We appreciate your feedback and are thrilled to hear that everything was resolved quickly and efficiently.
Sears Home Services on July 17, 2024
PJ E
Customer service response - Thank you so much for the fantastic 5-star rating ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 17, 2024
Dan P
Customer service response - A big thank you, Dan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 04, 2024
Bobby B
Customer service response - A big thank you, Bobby, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 25, 2024
Vickie A
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 20, 2024
Debbie H
Joseph was very professional thank you. While waiting over 3 weeks for repair man to show the stove worked when he tried it. What a surprise to us since we tried it several times to see if it would work. We were very surprised.
Customer service response - Thank you for acknowledging Joseph's professionalism and sharing your experience. We apologize for the wait time and the initial inconvenience, but we're glad to hear the stove is now working.
Sears Home Services on June 10, 2024
Noel C
Joseph was great. He arrived on time and was very professional and personable. He detected the problem quickly and did the repair quickly. This whole experience was pleasant and I am a very happy customer. Thank you!!
Customer service response - Thank you for sharing your positive experience with Joseph and our service. We're thrilled to have met your expectations and appreciate your feedback!
Sears Home Services on June 10, 2024
Debbie B
This young man was extremely professional I appreciate all of your help sir thank you very much I would recommend you highly
Customer service response - We're thrilled to hear you found our service professional and helpful. Thank you for your recommendation!
Sears Home Services on June 03, 2024
Tinnica M
Customer service response - A big thank you, Tinnica, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
