1245 W Warm Springs Rd Reviews

Read reviews from customers who used our services at 1245 W Warm Springs Rd


Total reviews

161


Average Rating

4.6/5

August 08, 2025
Overall rating

my technician, James was Great....Sears used to be known for great service...you've changed!!! you make it impossible to reach anyone who can really answer a question....other companies use off shore people....your service dept ...Stinks ...I will Never buy or use a Sears product or renew my service contract...Again!!! the Boss who thinks he's so innovative has NO CLUE...your market share will keep going down !!!!

Gary W,

Customer service response - Thank you for your feedback, Gary! We're happy to hear that James provided great service, but we're sorry to hear about your dissatisfaction with our service department.

Sears Home Services on 1754638409319

August 01, 2025
Overall rating

Jim came in a timely manner. He was very knowledgeable and helpful. He completed the work on my refrigerator in a satisfactorily time frame. He took photos and explained the issues and how to best care for my unit in the future.... by keeping the coils clean so the compressor works at its best. I couldn't have gotten a more considerate and capable technician. Thank you Sears for sending the best to do excellent work!

NoNo S,

Customer service response - Thank you for your feedback, NoNo! We're happy to hear that Jim provided knowledgeable and helpful service while addressing your refrigerator issues.

Sears Home Services on 1754007741825

July 23, 2025
Overall rating

Aileen I,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1753320816175

July 23, 2025
Overall rating

Jim was great. He explained everything so I understood.

Diane A,

Customer service response - Thank you for your feedback, Diane! We're happy to hear that Jim provided clear explanations during your service.

Sears Home Services on 1753320020495

July 21, 2025
Overall rating

Rikki was very knowledgeable and gave me accurate info about the repair my washer needed. I appreciated his candor.

Janeen B,

Customer service response - Thank you for your feedback, Janeen! We're happy to hear that Rikki provided knowledgeable and candid information about your washer repair.

Sears Home Services on 1753056446324

July 09, 2025
Overall rating

Laurel S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1752112495509

July 03, 2025
Overall rating

Jim took care of the problem and explained possible courses of action for me going forward.

Ruth M,

Customer service response - Thank you for your feedback, Ruth! We're happy to hear that Jim took care of the problem and provided helpful guidance for the future.

Sears Home Services on 1751502312931

July 02, 2025
Overall rating

He was great. Very thorough.

Sherri F,

Customer service response - Thank you for your feedback, Sherri! We're happy to hear you received thorough service.

Sears Home Services on 1751415673264

July 02, 2025
Overall rating

Great service.

Mark P,

Customer service response - Thank you for your feedback, Mark! We're happy to hear you received great service.

Sears Home Services on 1751415753629

June 30, 2025
Overall rating

Robert A,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1751332556256

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