319 Mount Hope Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
John P
On time, very quick repair, technician was friendly and informative.
Customer service response - Thank you for your positive feedback; we're thrilled to hear about your satisfactory experience with our technician's punctuality, efficiency, and friendliness.
Sears Home Services on July 15, 2024
Jennifer T
Customer service response - Thank you so much for the fantastic 5-star rating, Jennifer! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 04, 2024
Lorie R
The tech was very nice and professional. Also very knowledgeable
Customer service response - Thank you for taking the time to recognize our technician's professionalism and expertise. We're proud to have him on our team!
Sears Home Services on July 03, 2024
Tony H
Always a pleasure to work with Brett! Next visit, professional, efficient, informative, and friendly. Brett's services are as always, a pleasure.
Customer service response - Thank you for your kind words! We'll make sure Brett hears about your satisfaction.
Sears Home Services on June 26, 2024
Bruce D
Service tech was friendly, knowledgeable, informative, and on time. Very delightful and pleasant experience and will suggest Sears Appliances Repair to friends and neighbors!!
Customer service response - We're thrilled to hear about your positive experience with our service tech! Thank you for recommending Sears Appliances Repair to others.
Sears Home Services on June 24, 2024
Beth W
Our technician was great, but a few appts had been canceled it out notice.
Customer service response - We appreciate your kind words about our technician and apologize for the inconvenience caused by the canceled appointments. Thank you for bringing this to our attention.
Sears Home Services on June 24, 2024
Christopher M
Was professional and did everything that was expected .. very happy with service
Customer service response - Thank you for your kind words; we're thrilled to hear that you were satisfied with our professional service. Your satisfaction is our top priority.
Sears Home Services on June 24, 2024
Lenny V
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on June 20, 2024
Douglas B
When I called for service the tec. Was here in a week. Seen the problem ordered the parts . Only one part came in when the teck came back 2 weeks later.He recorded the part. It came in 2 weeks . Then the company said they are waiting for the third part. I tried to explain what happened and all the parts are here. Then it took 3 more weeks before tec. made it back to repair my electric range The switch and burner. He was Great and apologetic. I think I will be looking for a another service company. SEARS DOESN'T CARE ABOUT PEOPLE JUST MONEY!
Customer service response - We apologize for the lengthy process and any inconvenience you experienced. Thank you for sharing your feedback; this helps us improve our service.
Sears Home Services on June 20, 2024
Richard C
Customer service response - A big thank you, Richard, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 16, 2024
