222 Bridgeton Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Laverne W
Awesome person.Nice personality. And answered all my concerns.Very professional and quick.
Customer service response - Thank you for your kind words, Laverne. We're thrilled to hear that our technician was professional, quick, and addressed all your concerns!
Sears Home Services on October 20, 2024
Richard S
Tech was very thorough fixed the problem by recalibrating suggested what settings to use to wash clothes was very helpful
Customer service response - We're thrilled to hear that our technician was thorough and helpful in fixing the problem and providing useful suggestions. Thank you for sharing your positive experience with us!
Sears Home Services on October 13, 2024
Eraina D
Checked status of 2nd technician's arrival and date before his departure.
Customer service response - Thank you for sharing your experience. We're glad to hear that our technician ensured everything was in order before leaving.
Sears Home Services on October 10, 2024
Wendy K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 25, 2024
Elizabeth R
Ryan was great! He troubleshot a model he had never worked with, isolated the problem and FIXTED IT! We really appreciate your competence, skill and kindness. Thank you!
Customer service response - We're thrilled to hear that Ryan was able to troubleshoot and fix the issue with your appliance. Thank you for appreciating his competence, skill, and kindness!
Sears Home Services on September 24, 2024
Pete K
He solved the issue very quickly.
Customer service response - We're delighted to hear that the issue was resolved swiftly. Thank you for sharing your positive experience with us!
Sears Home Services on September 17, 2024
Ryan S
Rob came, quickly diagnosed the problem with our dryer, and replaced the broken part. Easy, fast and it works perfectly again! Very nice guy.
Customer service response - We're delighted to hear that Rob was able to quickly diagnose and fix your dryer issue. Thank you for sharing your positive experience with us!
Sears Home Services on September 15, 2024
Marcello S
The technician was professional and polite
Customer service response - Thank you for your kind words about our technician's professionalism and politeness. We're glad you had a positive experience with our service!
Sears Home Services on September 10, 2024
j0emar55
Showed up on time. Very competent , new what he was doing. Solved the problem. Great service!
Customer service response - We're thrilled to hear that our team's punctuality and expertise led to a swift resolution of your issue. Thank you for recognizing our commitment to great service!
Sears Home Services on August 13, 2024
Tina L
Ken went above & beyond today. I had a difficult time with customer service and receiving parts. I ordered my own part from Amazon & it arrived in 2 days. Sears told me it's back ordered for 2 weeks. Ken understood my complete frustration & ensured my dryer was in working order.
Customer service response - We apologize for the inconvenience with customer service and the delay in parts, but are thrilled to hear Ken could assist and resolve the issue with your dryer. Thank you for sharing your positive experience!
Sears Home Services on August 08, 2024