222 Bridgeton Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (48 reviews)

Laverne W

October 19, 2024

Awesome person.Nice personality. And answered all my concerns.Very professional and quick.

Source: Google

Customer service response - Thank you for your kind words, Laverne. We're thrilled to hear that our technician was professional, quick, and addressed all your concerns!

Sears Home Services on October 20, 2024

Richard S

October 13, 2024

Tech was very thorough fixed the problem by recalibrating suggested what settings to use to wash clothes was very helpful

Source: Google

Customer service response - We're thrilled to hear that our technician was thorough and helpful in fixing the problem and providing useful suggestions. Thank you for sharing your positive experience with us!

Sears Home Services on October 13, 2024

Eraina D

October 11, 2024

Checked status of 2nd technician's arrival and date before his departure.

Source: Google

Customer service response - Thank you for sharing your experience. We're glad to hear that our technician ensured everything was in order before leaving.

Sears Home Services on October 10, 2024

Wendy K

September 25, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 25, 2024

Elizabeth R

September 24, 2024

Ryan was great! He troubleshot a model he had never worked with, isolated the problem and FIXTED IT! We really appreciate your competence, skill and kindness. Thank you!

Source: Google

Customer service response - We're thrilled to hear that Ryan was able to troubleshoot and fix the issue with your appliance. Thank you for appreciating his competence, skill, and kindness!

Sears Home Services on September 24, 2024

Pete K

September 17, 2024

He solved the issue very quickly.

Source: Google

Customer service response - We're delighted to hear that the issue was resolved swiftly. Thank you for sharing your positive experience with us!

Sears Home Services on September 17, 2024

Ryan S

September 15, 2024

Rob came, quickly diagnosed the problem with our dryer, and replaced the broken part. Easy, fast and it works perfectly again! Very nice guy.

Source: Google

Customer service response - We're delighted to hear that Rob was able to quickly diagnose and fix your dryer issue. Thank you for sharing your positive experience with us!

Sears Home Services on September 15, 2024

Marcello S

September 10, 2024

The technician was professional and polite

Source: Google

Customer service response - Thank you for your kind words about our technician's professionalism and politeness. We're glad you had a positive experience with our service!

Sears Home Services on September 10, 2024

j0emar55

August 13, 2024

Showed up on time. Very competent , new what he was doing. Solved the problem. Great service!

Source: Google

Customer service response - We're thrilled to hear that our team's punctuality and expertise led to a swift resolution of your issue. Thank you for recognizing our commitment to great service!

Sears Home Services on August 13, 2024

Tina L

August 08, 2024

Ken went above & beyond today. I had a difficult time with customer service and receiving parts. I ordered my own part from Amazon & it arrived in 2 days. Sears told me it's back ordered for 2 weeks. Ken understood my complete frustration & ensured my dryer was in working order.

Source: Google

Customer service response - We apologize for the inconvenience with customer service and the delay in parts, but are thrilled to hear Ken could assist and resolve the issue with your dryer. Thank you for sharing your positive experience!

Sears Home Services on August 08, 2024

Average Rating: 4.4/5 (48 reviews)