7330 Old Wake Forest Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (450 reviews)

Fred

February 14, 2023

Great service and people I trust. Steven V. was the best you could know in your home.

Source: Google

saloua S

February 20, 2023

I requested a service for my broken washing machine, technician came as scheduled, I kept getting updated on my phone, he was very honest and patient, we ended up loosing diagnosis money since we decided not to fix it and buy a new one $800 was the quote to fix the washer 🤯… I will call them again if I need any repair

Source: Google

Becky M

March 03, 2023

I requested service online at 8:30 pm. The service repairman (Jonathan) arrived at 10 am the next morning. He replaced the heating element in the dryer and cleaned it. He was finished in less than an hour. He made these seniors happy!

Source: Google

Tina B

May 27, 2023

Always professional and knowledge!!

Source: Google

LindaBennie W

June 28, 2023

Called on Thurs. Dimitri was here fri morning. Our refrig was out. He fixed it. Was knowledgeable, courteous, fast,polite and friendly. Even sold us warranty. I had called 6 other places and it was going to take over a week for them to even come. Then I thought of all the appliances I had purchased from sears over the years and what good service I had had. So I looked them up and the magic began. Thank you for living up to my memories.

Source: Google

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on July 14, 2023

Livia P

July 28, 2023

The technician came the next day morning. He did a good check on our dryer, answer all my questions and give good recommendations.

Source: Google

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on August 14, 2023

Lyna W

July 31, 2023
Source: Google

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on August 14, 2023

Michael E

August 04, 2023

Philip diagnosed and repaired a defective fan switch in my stove top. He explained the process and showed me what was going on, both in the diagnosis and the repair phases. Ask for Phillip if you need someone who knows what they’re doing. He’s knows a thing or two, because he’s seen a thing or two. #thumbsup

Source: Google

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on August 14, 2023

Teenecia W

August 10, 2023

I had a service scheduled through my home warranty company American Home Shield (AHS). The technician arrived promptly and diagnosed the issue, which required a replacement part. He then ordered the replacement part needed, which was delivered directly to my home within about a week. I then easily able to scheduled the return visit online to complete the repair. When the new technician arrived, he worked quickly to install the replacement part to repair my dryer. He was kind and courteous. It was easy, stress free, professional service.

Source: Google

Customer service response - Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on August 14, 2023

Cato D

August 12, 2023

Daniel was very professional and knowledgeable. He gave me great advice for increasing longevity of my appliance which I greatly appreciate. I will definitely call him again for any problems.

Source: Google

Customer service response - Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on August 14, 2023

Average Rating: 4.2/5 (450 reviews)