7330 Old Wake Forest Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (450 reviews)

Chris K

January 28, 2025

The folks who came out were knowledgable and friendly, and even though they couldn't fix the problem, they told me what I needed to know to get the right folks in to finish things up.

Source: Google

Customer service response - Thank you for your feedback, Chris! We're delighted to hear our team was knowledgeable and friendly, and provided you with the information needed to resolve the issue.

Sears Home Services on January 28, 2025

NurseFanCi

January 24, 2025

Johnathan was awesome, tactful, attentive and professional!

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Johnathan provided awesome, tactful, and professional service.

Sears Home Services on January 23, 2025

J H

January 21, 2025

Phil arrived within the scheduled time frame. He was patient and explained the likely issue.

Source: Google

Customer service response - Thank you for your feedback! We're delighted to hear that Phil arrived on time and patiently explained the issue.

Sears Home Services on January 21, 2025

Patrick F

January 20, 2025

Our tech was friendly, professional, and thorough! Outstanding

Source: Google

Customer service response - Thank you for your positive feedback, Patrick! We're delighted to hear our technician was friendly, professional, and thorough.

Sears Home Services on January 20, 2025

Ron. H

January 15, 2025

He was great. Talked my wife though the problems and took care of it quick.

Source: Google

Customer service response - Thank you for your feedback, Ron! We're delighted to hear our technician provided great service and quickly resolved the issues.

Sears Home Services on January 15, 2025

Jackie J

January 12, 2025

My Tech Jonathan was very knowledgeable and friendly. I would highly recommend him. Quick service too

Source: Google

Customer service response - Thank you for your positive feedback, Jackie! We're delighted to hear that Jonathan provided knowledgeable, friendly, and quick service.

Sears Home Services on January 12, 2025

Michelene E

January 10, 2025

Great service and very timely. I would highly recommend this service plan.

Source: Google

Customer service response - Thank you for your positive feedback, Michelene! We're delighted to hear you found our service timely and would recommend it.

Sears Home Services on January 09, 2025

Brenda M

January 09, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 09, 2025

Rebekah B

December 29, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 29, 2024

Nicole C

December 29, 2024

Phil came out to assess and fix my washer and he was awesome! He thoroughly explained the issue with the washer and walked me through the process. He was courteous and friendly throughout. I would highly recommend this service and Phil to anyone!

Source: Google

Customer service response - Thank you for your positive feedback, Nicole! We're delighted to hear that Phil provided excellent service and thoroughly explained the washer issue.

Sears Home Services on December 29, 2024

Average Rating: 4.2/5 (450 reviews)
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