3200 W Friendly Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ed P
Robert made repair quickly, did a great job!
Customer service response - Thank you Ed, for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on December 14, 2022
Yvette B
Steven was our repair person for our riding Lawn Mower. He was very professional and able to identify the issues very quickly. He knows his lawn mowers. Parts arrived within a few day! We were back in business within a day once parts arrived. Sears had some issues with our first appointment needing to be rescheduled and communication during that week was not up to par. The second appointment was on time and much better. I would definitely use them for my future repairs.
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
Sears Home Services on December 14, 2022
Paul D
My lawn tractor is ten years old. I needed to get the transmission fixed and a few other issues I could no longer fix. The lawn tractor mechanic that Sears sent out was great. Knew how to troubleshoot and knew what to do about what he found. It is running like a clock now and has a nice even cut. Appreciate the good work.
Customer service response - Paul, we are so happy to hear that you had such a positive experience and that your technician was excellent during your service! We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2022
william B
Steve was the technician who came out to service my craftsman riding mower. Did a great job. Best damn tech I've ever dealt with.
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022
David O
Excellent technician. I was a little worried about using Sears to repair my dishwasher but couldn’t be more pleased by the service I received. Tech was very professional, efficient, and helpful. Highly recommend.
Customer service response - Thanks so much for your kind words! Your comments really cheer us up. To help other customers like you, would you be willing to share more details about your experience, or even a photo? You can share with us at (https://www.facebook.com/SearsHomeServices/). And thank you again!
Sears Home Services on December 14, 2022
Lynn S
They came the same day and resolved the problem before noon.
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022
Jazmin W
Greg did an absolutely amazing job fixing our dryer. He fixed our washing machine 3 years ago, and he fixed it again January this year. Both times he told me to purchase the warranty and it would save us in the long run. Well he can out today to fix the dryer, and I finally signed up for the warranty. Always great to see a familiar face, thorough workmanship, and in depth communicator. Greg it was great seeing you again, but hopefully the next time we see you will be a few years from now. :) Thanks again
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022
Albert E
The repairman was knowledgeable, courteous, and efficient.
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022
Shakurah T
The cold water was entering the machine in a very thin stream which prevented proper filling. Greg, the tech, diagnosed and corrected the problem in a timely fashion. He also shared how to prevent the problem from reoccurring and how to properly maintain my washing machine.
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022
Cynthia J
Heat pump, repaired leak, added freon,technician very perfessional explained what was wrong and what needed to be done.excellent service.
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022