3580 E Franklin Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Robyn B
William was very nice and knowledgeable
Customer service response - Thank you for your review, Robyn! We're glad to hear that William was nice and knowledgeable.
Sears Home Services on June 15, 2025
Jerry D
Trever couldn’t have been a more helpful technician. I wish Sears had better rescheduling procedures and more relevant information about when the technician will arrive. My parts didn’t come in on time and this created a scheduling issue when I tried to reschedule and there were no appointments available at one time. As I said, Trever did a great job and was personable and helpful.
Customer service response - Thank you for your review, Jerry! We're glad to hear that Trever was helpful and personable. We appreciate your feedback on our scheduling procedures and will work to improve.
Sears Home Services on June 12, 2025
Roberto T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 09, 2025
BROWN
Enjoyed the service, timeliness, communication, professionalism, and expertise provided by Mr. Price. Thank you, Sir.
Customer service response - Thank you for your review, Brown! We're delighted to hear that Mr. Price provided timely, professional, and expert service.
Sears Home Services on May 28, 2025
Brooks J
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 20, 2025
Frank B
Andrew was the BEST technician we ever had. Absolutely thorough with everything.
Customer service response - Thank you for your review, Frank! We're thrilled to hear that you found our service professional and friendly.
Sears Home Services on May 11, 2025
Clarence B
Great technician know his job
Customer service response - Thank you for your review, Clarence! We're glad to hear that our technician demonstrated great knowledge of his job.
Sears Home Services on April 30, 2025
Tonya P
Andrew was punctual and solved the problem quickly.
Customer service response - Thank you for your review, Tonya! We're glad to hear that Andrew was punctual and quickly resolved the issue.
Sears Home Services on April 27, 2025
Nila S
In my experience (I'm a 74-year-old retired engineer), Davin, without a doubt, is the most thoroughly proficient service tech we've had in our home. An absolutely first-rate professional—knowledgeable, courteous, efficient. Kudos to Sears for having him on their team. Thank you.
Customer service response - Thank you for your review, Nila! We're thrilled to hear that Davin provided such proficient and professional service.
Sears Home Services on April 27, 2025
Patrick C
Great customer experience. The technician Kareem was very knowledgeable and explained our options!
Customer service response - Thank you for your review, Patrick! We're glad to hear that Kareem provided a great customer experience and explained your options clearly.
Sears Home Services on April 22, 2025
