1002 W Cumberland St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (71 reviews)

Pedro F

June 19, 2024

Technician was prompt and courteous. Fixed my issue with my washer very quickly!

Source: Google

Customer service response - Thank you for your positive feedback; we're glad our technician could resolve your washer issue efficiently!

Sears Home Services on June 19, 2024

Dave D

June 17, 2024

The problem is not fixed. I need Phillip or someone back to fix. It’s in the electrical control panel not plumbing

Source: Google

Customer service response - I apologize for the confusion and inconvenience. We will send Phillip or another technician right away to address the electrical control panel issue. Thank you for letting us know.

Sears Home Services on June 16, 2024

Irish H

June 13, 2024

The tech was great. Solved the problem and he was very pleasant.

Source: Google

Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our tech was able to solve your problem efficiently and pleasantly.

Sears Home Services on June 13, 2024

Aubryn M

June 11, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 11, 2024

JC S

June 11, 2024

Our tech was communicative, friendly, professional. He immediately got down to business and accessed our equipment. It was one of our better experiences. Thanks Sears!

Source: Google

Customer service response - We're thrilled to hear about your positive experience with our tech! Thanks for choosing Sears and taking the time to share your feedback.

Sears Home Services on June 11, 2024

judy H

June 04, 2024

Technician timely, friendly and completed work quickly. Great job!

Source: Google

Customer service response - Thank you for highlighting our technician's timely and friendly service, and we're thrilled to hear the work was completed quickly to your satisfaction.

Sears Home Services on June 05, 2024

Judy J

June 03, 2024
Source: Google

Customer service response - A big thank you, Judy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 03, 2024

Larry H

June 03, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 03, 2024

Joseph M

May 28, 2024
Source: Google

Customer service response - A big thank you, Joseph, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on May 28, 2024

Montoya T

May 28, 2024

This was probably one of the best home service visits we have ever had! The technician was very knowledgeable and respectful and got the job done in a timely manner! They kept me informed when they were on the way and kept me informed on what they were doing. They explained the issues in a way I could understand. I would highly recommend!!

Source: Google

Customer service response - Thank you for your kind words and recommendation! We're thrilled to hear you had a great experience with our technician and appreciated the communication throughout.

Sears Home Services on May 28, 2024

Average Rating: 4.3/5 (71 reviews)