707 N Lamar Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terry H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 21, 2024
John M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 10, 2024
Kathryn S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 13, 2024
Barbara K
Robert was excellent in his work. Kept trying until he found the solution. The problem was a digital thermostat and was very difficult to find out how to get it to reset correctly. He was friendly and personable. Will definitely use Sears Appliance Service again whenever we need anything repaired.
Customer service response - Thank you for your kind words, Barbara! We're delighted to hear about your positive experience with Robert and look forward to assisting you with any future repairs.
Sears Home Services on October 01, 2024
Rikki M
Richard was excellent on fixing our refrigerator and polite. He took his time and didn’t rush. I give y’all service 5 stars and would recommend to anybody!
Customer service response - Thank you for your kind words and for recommending us. We're thrilled to hear about your positive experience with Richard and our service!
Sears Home Services on July 31, 2024
David R
“Robert” arrived when he said he would. He was very professional - both in his words and his clothes. He made me feel good about his diagnostics. One of the best experiences I’ve had with a professional large appliance/lawn tractor technician.
Customer service response - We are thrilled to hear about your positive experience with Robert and his professionalism made your service top-notch. Thank you for sharing your feedback!
Sears Home Services on June 24, 2024
David T
Tech was very nice and knowledgeable. The bad part is that you cannot get a replacement valve or the small plastic part that has a leak. So due without ice or replace this 3 year old fridge made in South Korea. Supposedly a Kenmore Elite.
Customer service response - We appreciate your kind words about our technician and apologize for the inconvenience with the parts. Thank you for bringing this to our attention.
Sears Home Services on June 17, 2024
Margaret W
Great work. Timely. Let me know when he would get to the house. Worked efficiently and fixed the problem. Showed us how to fix the problem. Thank you for your help Steve.
Customer service response - Thank you for your positive feedback! We're glad Steve could help and provide efficient service.
Sears Home Services on June 11, 2024
Billy S
Repair man was in time and efficient
Customer service response - Thank you for highlighting our punctual and efficient service. We're pleased to have met your expectations!
Sears Home Services on June 10, 2024
Vietta B
The service was great. The only thing I did not like was that I got an email that said my appointment was today. I had no idea. There was no timeframe in the email, and I did not get any prior contact of arrival
Customer service response - Thank you for your positive feedback on our service and bringing the communication issue to our attention. We apologize for the inconvenience and will ensure clearer communication in the future.
Sears Home Services on June 03, 2024
