1400 S Limit Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (35 reviews)

Karin L

January 18, 2024

Very nice! Helped us understand the Washing Machine better and how it works! Thank you!!

Source: Google

Customer service response - Thank you for your positive review! We are glad that we were able to help you understand your Washing Machine better and its functionality. We appreciate your feedback and are always here to assist you with any future appliance repair needs.

Sears Home Services on January 19, 2024

Bill P

November 08, 2023
Source: Google

Bill P

November 09, 2023

Job well done

Source: Google

Walter M

November 23, 2023

Treavor always does a very good and professional job at repairing our appliances. Too bad the rest of Sears isn't as efficient. We still haven't received our microwave that was ordered by Treavor over a year ago.

Source: Google

Tollie R

November 11, 2024
Source: Google

Customer service response - Thanks for the great rating, Tollie! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on November 11, 2024

Toni P

June 03, 2024

Trevor was great when I was finally able to get him here. He was a five star. He was very knowledgeable and kind. Not to happy with service he works for. They have no idea about how they are scheduling. Waited 4 weeks for final part installation. Had me sit and wait for service and no one showed up. Then on Saturday they called me about ten times telling me I had an appointment Sunday June 2. My appointment was Jun 3rd. It is very hard trying to contact a live person. Then they seem to be from overseas. Don't know what they are talking about. Makes me think twice about buying another warranty.

Source: Google

Customer service response - We're glad to hear Trevor provided excellent service, but apologize for the inconvenience with scheduling and communication. Thank you for your feedback; it helps us improve.

Sears Home Services on June 03, 2024

Scott M

June 29, 2025

Said there is nothing wrong with it in the refrigerator still at 52° on the inside. I don’t think he knows what he’s doing. Feel like I was scammed charged me $129 for nothing win. He never found anything wrong with it if my refrigerator is at 52° on the inside there’s something wrong. He’s just not good enough to find it. I will be disputing the charges

Source: Google

Customer service response - We apologize for the trouble you've faced, Scott. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on June 29, 2025

Jennifer E

August 20, 2024

I did not have an experience because the service guy never did show up. If you get lost you need to know to call to get help to get here.

Source: Google

Customer service response - We apologize for the trouble you've faced, Jennifer. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on August 20, 2024

Gary C

January 23, 2024

Tech came for service call on stove and dishwasher. Charged $99 for each appliance. Plugged stove back in and said nothing wrong. No test performed. Dishwasher had drain issues. He took maybe 10 min and said drain pump. Estimate 400. As soon as he left my stove went out again. He spent more time collecting money then he did fixing anything. So 200 and nothing fixed. Total rip off.

Source: Google

Customer service response - Thank you, Gary, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on January 23, 2024

donald D

November 01, 2023

Very courteous and on time,was helpful explaining the situation, although the first tech didn't really find the problem, just assumed that the problem was bearing in tub.washed a load of clothes and there is still a problem, going to have to call again, they never waited for me to run a load,doesn't make noise when you run it empty

Source: Google
Average Rating: 4.5/5 (35 reviews)