11170 Mall Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandra E
He was informative and resolved the issue quickly
Customer service response - Thank you for sharing your positive experience, Sandra. We're happy to hear that the technician was informative and resolved the issue quickly!
Sears Home Services on July 01, 2025
Oliver C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 01, 2025
Priscilla C
Elio was on time a he did call to let me know the arrival time. Very Profesional explaining every step of the way. Thank you Elio
Customer service response - Thank you for sharing your positive experience, Priscilla. We're happy to hear that Elio was professional, punctual, and kept you informed throughout the process!
Sears Home Services on June 30, 2025
Yulanda W
Excellent
Customer service response - Thank you for your positive feedback, Yulanda! We're glad to hear you had an excellent experience.
Sears Home Services on June 29, 2025
Cheryl B
When Mr. Elio G came to my house to service our AC I was at work. However, my husband was there when he performed the services. My husband stated he was very thorough and knowledgeable in what he was doing. When I spoke with Mr. Elio G on the phone he was also courteous and polite. He was appreciative and complimented my husband for cleaning out the debris in the AC for him. I would recommend Mr. Elio G any time. Great services performed.
Customer service response - Thank you for sharing your positive experience, Cheryl. We're happy to hear that Mr. Elio G was thorough, knowledgeable, and courteous while servicing your AC!
Sears Home Services on June 26, 2025
Linda S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 26, 2025
Alison R
Technician was on time, found the issue, cleaned and fixed our A/C quickly.
Customer service response - Thank you for sharing your positive experience, Alison. We're happy to hear that the technician was on time and efficiently fixed your A/C!
Sears Home Services on June 25, 2025
Patricia B
Jason was great! However, the company gave him the wrong information.
Customer service response - Thank you for sharing your positive experience, Patricia. We're happy to hear that Jason was great, and we apologize for the mix-up with the information provided to him.
Sears Home Services on June 25, 2025
Colleen J
Technician was very nice and on time. He called me to let me know he was on the way and then when he was outside my house.
Customer service response - Thank you for sharing your positive experience, Colleen. We're happy to hear that the technician was nice, on time, and kept you informed of his arrival!
Sears Home Services on June 23, 2025
Thomas B
Quick, took care of my issue and gave me guidance for preventative maintenance
Customer service response - Thank you for sharing your positive experience, Thomas. We're happy to hear that the technician was quick, resolved your issue, and provided helpful guidance for preventative maintenance!
Sears Home Services on June 23, 2025