835 Solomons Island Rd N Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (263 reviews)

Scott H

June 05, 2025

Mohammed did an excellent job, will call again for service.

Source: Google

Customer service response - Thank you for your positive feedback, Scott! We're glad to hear that Mohammed did an excellent job and that you'll call us again for service.

Sears Home Services on June 04, 2025

Janelle B

June 02, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 02, 2025

Ron C

June 02, 2025

My technician was professional and very comprehensive.

Source: Google

Customer service response - Thank you for your positive feedback, Ron! We're glad to hear that your technician provided professional and comprehensive service.

Sears Home Services on June 01, 2025

Sarah M

May 28, 2025

Cedric was extremely polite and professional. He kept in contact to help us get a more accurate arrival time. Most importantly, he was very knowledgeable of systems, and quickly diagnosed the problem with our refrigerator. He completed the repair same day, and walked us through all of our options clearly. He was efficient and cleanly made the repairs. Would highly recommend!

Source: Google

Customer service response - Thank you for your positive feedback, Sarah! We're glad to hear that Cedric provided polite, professional, and efficient service, and that you would highly recommend us.

Sears Home Services on May 27, 2025

James D

May 28, 2025

Repairman was professional all the way. He even brought the part with him that he needed to fix my dryer. He was in and out quickly and went above and beyond by cleaning out the inside of the dryer beneath the drum. Great experience.

Source: Google

Customer service response - Thank you for your positive feedback, James! We're glad to hear that the repairman provided a professional and thorough service, ensuring a great experience.

Sears Home Services on May 27, 2025

Anita S

May 27, 2025

Cedric was within minutes of when he told me in a phone call. He was able to effect the repair without needing to order parts. He also explained how to avoid the same problem in the future.

Source: Google

Customer service response - Thank you for your positive feedback, Anita and Steven! We're glad to hear that Cedric was punctual, efficient, and provided helpful advice for future prevention.

Sears Home Services on May 26, 2025

Michael B

May 27, 2025

Came to fix our microwave that stopped having power. Replaced the thermal refuse cutoff. Super nice!!!

Source: Google

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that the technician was super nice and successfully fixed your microwave.

Sears Home Services on May 26, 2025

Lavon W

May 23, 2025

very knowledgeable and professional

Source: Google

Customer service response - Thank you for your positive feedback, Lavon! We're glad to hear that you found our service knowledgeable and professional.

Sears Home Services on May 22, 2025

Lost 0

May 20, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 20, 2025

Shellie M

May 20, 2025

The technician that came was was great and timely.

Source: Google

Customer service response - Thank you for your positive feedback, Shellie! We're glad to hear that the technician provided great and timely service.

Sears Home Services on May 19, 2025

Average Rating: 4.5/5 (263 reviews)