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100 Cambridgeside Pl Reviews
Read reviews from customers who used our services at 100 Cambridgeside Pl
Total reviews
573
Average Rating
4.5/5
Eric S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759371901881
Great technician ,called , came on time ,resolved the problem ... super !
Pavel M,
Customer service response - Thank you for your 5-star review, Pavel! We're happy to hear our technician was punctual and resolved the problem effectively.
Sears Home Services on 1759112551324
John C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1758845902215
Julie D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758674734820
Joe P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1758589616436
Great service, it was easy setting up the repair, it was good how you get notified when tech is on the way.
Carlos P,
Customer service response - Thank you for your 5-star review, Carlos! We're happy to hear you found the service great and appreciated the notifications about the technician's arrival.
Sears Home Services on 1758589228567
Adair was outstanding! He was skilled, professional, personable, and very knowledgeable! He was able to repair an ongoing issue that nobody else has been able to fix! Thank you so much!
Lisa T,
Customer service response - Thank you for your 5-star review, Lisa! We're thrilled to hear Adair was able to resolve the ongoing issue with his skill and professionalism.
Sears Home Services on 1758503106029
Excellent service. Very helpful
Candy L,
Customer service response - Thank you for your 5-star review, Candy! We're happy to hear you found our service excellent and helpful.
Sears Home Services on 1758503228107
Technician was awesome
Mary F,
Customer service response - Thank you for your 5-star review, Mary! We're happy to hear our technician was awesome.
Sears Home Services on 1758245710097
Repair person was great. He put the new part in and the fridge (hopefully) should start to get colder. Ii was without the use of my fridge for weeks. Very inconvenient. It was set for coldest setting and Temperature would not go lower than 40 degrees. Food spoiled. The process to get my fridge repaired was not pleasant. I had multiple delays due to a part that could not be located and was not always clearly informed as to what was happening. Part was finally found on eBay The staff on the phone have tried to be helpful, but it was very difficult to talk to a real Person and to go through the process. They sometimes seemed to be reading from a script and could not deviate from their instructions. The process of getting it repaired was stressful. I had to keep calling and being forceful and demanding (not how I usually behave). There had to be 2 escalations and marking things as an emergency in order to get the part and fridge fixed. It shouldn’t be this difficult when you’ve paid for a warranty that says they will fix the product or give you a new one.
Liz P,
Customer service response - Thank you for your feedback, Liz. We're sorry to hear about the difficulties you faced during the repair process and appreciate your patience. We're glad the repair was completed and hope your fridge is now working well.
Sears Home Services on 1758246026047
